About Company
Scotiabank is a leading bank in the Americas, committed to helping our customers, their families, and their communities achieve success through a broad range of advice, products, and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. With a team of over 90,000 employees globally, we are dedicated to providing an exceptional customer experience and fostering a culture of diversity, inclusion, and belonging. We pride ourselves on our community involvement and our vision to be our customers’ most trusted financial partner. Join us and be part of a team that makes a real difference in the lives of millions worldwide.
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Job Description
Are you a detail-oriented individual with a passion for exceptional customer service? Do you thrive in a fast-paced environment where precision and interpersonal skills are key? Scotiabank is actively seeking a dedicated and enthusiastic Commercial Bank Teller to join our dynamic team in Moncton, Canada. This isn’t just a transactional role; it’s an opportunity to be the friendly and professional face of Scotiabank, building rapport with our valued business and personal clients, and supporting their financial journeys.
As a Commercial Bank Teller, you will play a crucial role in providing outstanding service, accurately processing a variety of banking transactions, and identifying opportunities to help our customers achieve their financial goals. You will handle a diverse range of client interactions, from processing deposits, withdrawals, and payments for both personal and commercial accounts, to assisting with account inquiries and promoting Scotiabank’s innovative products and services. Your ability to connect with customers, understand their needs, and navigate complex transactions with accuracy and efficiency will be paramount to your success and the satisfaction of our clients.
We are looking for someone who embodies our core values of respect, integrity, passion, and accountability. You’ll be part of a supportive branch environment where continuous learning, career development, and community engagement are strongly encouraged. This role offers the chance to gain deep insight into banking operations, develop strong financial acumen, and build a rewarding career path within one of Canada’s leading financial institutions. If you are eager to contribute to a vibrant team, committed to delivering best-in-class customer experiences, and ready to take the next step in your professional journey, we invite you to apply. Your success is our success, and at Scotiabank, we invest in our people and their growth.
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Key Responsibilities
- Process a wide range of financial transactions accurately and efficiently, including deposits, withdrawals, payments, and cheque cashing for both personal and commercial clients.
- Verify customer identities and transaction details to prevent fraud and ensure compliance with bank policies.
- Balance cash and other financial instruments daily, ensuring accuracy and adherence to established procedures.
- Provide exceptional customer service by addressing inquiries, resolving issues, and identifying opportunities to deepen customer relationships.
- Educate customers on Scotiabank products and services that align with their financial needs.
- Maintain a comprehensive understanding of all banking products, services, and regulatory requirements.
- Collaborate effectively with branch team members to achieve collective goals and enhance the overall customer experience.
- Adhere strictly to all bank policies, procedures, and security protocols.
- Maintain a neat and organized workstation and ensure the security of cash and confidential information.
Required Skills
- Minimum of 1 year of experience in a customer service or cash handling role.
- Exceptional verbal communication and interpersonal skills.
- Strong attention to detail and high level of accuracy in handling transactions.
- Proven ability to work independently and as part of a team.
- Basic computer proficiency and comfort with banking software.
- Ability to thrive in a fast-paced, customer-focused environment.
- High school diploma or equivalent.
Preferred Qualifications
- Previous experience as a bank teller or in the financial services industry.
- Post-secondary education in business, finance, or a related field.
- Bilingualism (English/French) is considered an asset for this location.
- Demonstrated ability to identify customer needs and recommend solutions.
Perks & Benefits
- Competitive salary with opportunities for performance-based incentives.
- Comprehensive health, dental, and vision benefits package.
- Employee stock purchase plan and retirement savings programs.
- Paid time off, including vacation, sick days, and holidays.
- Opportunities for professional development and career advancement within a global organization.
- Employee assistance program and wellness initiatives.
- Access to a wide range of employee discounts and financial products.
How to Apply
Interested candidates are invited to apply directly through our careers portal by clicking the application link below. Please ensure your resume highlights your relevant experience and skills.
