About Company
Rakuten Group, Inc. is a global leader in internet services, known for its extensive ecosystem of over 70 diverse services, including e-commerce, fintech, digital content, and communications. Empowering businesses and consumers worldwide, Rakuten is headquartered in Tokyo and is deeply committed to innovation, leveraging cutting-edge technology to create value. Our mission is to empower people and society through innovation and entrepreneurship. We are continuously expanding our global presence and pushing the boundaries of what’s possible, fostering a dynamic and diverse work environment where talent can thrive and contribute to shaping the future of digital services. Join us in building the next generation of global internet services.
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Job Description
As a Cloud Infrastructure Engineer at Rakuten, you will play a pivotal role in designing, implementing, and maintaining scalable, reliable, and secure cloud infrastructure that underpins our diverse range of services. Your contributions will directly enable the seamless operation of critical platforms across e-commerce, fintech, digital content, and communications. You will be responsible for building and optimizing our cloud platforms, ensuring high availability, peak performance, and cost-effectiveness through continuous innovation and best practices. This role requires a deep understanding of cloud technologies, particularly with public cloud providers like AWS, Azure, or GCP, and a strong passion for automation and infrastructure-as-code principles. You will leverage your expertise to develop robust, automated solutions for provisioning, configuration, and orchestration of cloud resources. You will collaborate closely with development teams, Site Reliability Engineers (SREs), and security engineers to integrate infrastructure solutions seamlessly into our continuous delivery pipelines, fostering a culture of DevOps. Your expertise will directly impact the millions of users who rely on Rakuten’s services daily, contributing to our mission of empowerment through innovation. We are looking for an individual who is not only technically proficient but also a proactive problem-solver, eager to learn new technologies, and capable of thriving in a fast-paced, global, and multicultural environment. You will be instrumental in evolving our cloud strategy, adopting cutting-edge technologies, driving operational excellence, and ensuring the resilience and security of our cloud footprint as we expand globally.
Key Responsibilities
- Design, implement, and manage highly available, scalable, and secure cloud infrastructure on public cloud platforms (e.g., AWS, GCP, or Azure).
- Develop and maintain infrastructure-as-code (IaC) using tools like Terraform, CloudFormation, or Ansible to automate provisioning and configuration.
- Monitor, troubleshoot, and optimize cloud infrastructure performance, cost, and reliability.
- Collaborate with development teams to define infrastructure requirements and integrate cloud services into application architectures.
- Implement and enforce security best practices, compliance policies, and disaster recovery strategies for cloud environments.
- Participate in on-call rotations and incident response to ensure service continuity and minimal downtime.
- Evaluate and recommend new cloud technologies and tools to improve efficiency, innovation, and operational processes.
- Contribute to the continuous improvement of CI/CD pipelines and DevOps methodologies.
- Document infrastructure designs, configurations, and operational procedures thoroughly and clearly.
Required Skills
- Proficiency with at least one major public cloud provider (AWS, GCP, or Azure).
- Strong experience with Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation).
- Solid understanding of networking concepts (VPC, VPN, DNS, Load Balancing) in a cloud environment.
- Experience with containerization technologies (Docker, Kubernetes).
- Proficiency in scripting languages (e.g., Python, Bash, Go).
- Familiarity with CI/CD pipelines and DevOps methodologies.
- Excellent problem-solving skills and attention to detail.
- Business-level English communication skills.
Preferred Qualifications
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- Cloud certifications (e.g., AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect).
- Experience with configuration management tools (e.g., Ansible, Chef, Puppet).
- Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
- Experience with database technologies (SQL and NoSQL) in a cloud context.
- Japanese language proficiency (business level).
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off, including national holidays and special leave.
- Employee stock option program.
- Subsidized cafeteria with healthy meal options.
- Free access to Rakuten's fitness facilities.
- Visa and relocation support for international hires.
- Training and development opportunities, including access to online learning platforms and conferences.
- Employee discounts on Rakuten services.
- Support for work-life balance initiatives.
How to Apply
Ready to shape the future of digital services with Rakuten? Click the application link below to submit your resume and cover letter. We look forward to reviewing your application and learning more about how your expertise can contribute to our innovative team.
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