About Company
Seeking a fulfilling path in care coordination? Career.supersecrets acts as a crucial bridge, linking dedicated individuals like you with impactful opportunities across the healthcare and social assistance sectors. We understand the unique challenges and rewards of orchestrating vital support for those in need. Our mission is to empower you to thrive in a role where your organisational skills, empathy, and commitment to service can make a tangible difference in the Dover community. Partner with us to discover your next step towards a truly rewarding career. We’re here to champion your success.
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Job Description
Are you a highly organised and compassionate individual passionate about making a real difference in people’s lives? Career.supersecrets is delighted to represent a reputable care provider in Dover, Kent, seeking a dedicated Care Coordinator to join their thriving team. This pivotal role involves orchestrating comprehensive care plans, ensuring seamless service delivery, and fostering positive relationships with clients, their families, and care professionals. As a Care Coordinator, you will be at the heart of our client’s operations, playing a crucial role in empowering individuals to live independently and with dignity within their own homes.
We are looking for someone with an innate ability to multitask, communicate effectively, and maintain a calm, professional demeanour under pressure. Your work will directly contribute to the well-being and satisfaction of vulnerable individuals in our community, ensuring they receive the highest standard of personalised care. If you are an empathetic problem-solver with a strong administrative background in a care setting, and you are ready to take on a role that offers both challenge and immense reward, we encourage you to apply. This is more than just a job; it’s an opportunity to shape lives and build a stronger, healthier community.
Key Responsibilities
- Develop and manage personalised care plans in collaboration with clients, families, and healthcare professionals.
- Coordinate and schedule care visits, ensuring continuity and appropriate staffing levels.
- Act as the primary point of contact for clients, families, and carers, addressing enquiries and concerns promptly.
- Conduct initial assessments and regular reviews of care packages, making adjustments as necessary.
- Ensure compliance with all regulatory standards, company policies, and best practices in care delivery.
- Maintain accurate and up-to-date client records, utilising relevant IT systems.
- Provide support and guidance to care staff, ensuring they are equipped to deliver high-quality care.
- Participate in on-call rotations as required to provide out-of-hours support.
Required Skills
- Proven experience in care coordination or a similar role within a care setting (minimum 2 years).
- Excellent organisational and time management abilities.
- Strong interpersonal and communication skills (written and verbal).
- Proficiency in using care management software and general office applications.
- Ability to work independently and as part of a team.
- High level of empathy, patience, and compassion.
- Full UK driving license and access to a reliable vehicle.
Preferred Qualifications
- NVQ Level 3 in Health and Social Care (or equivalent).
- Knowledge of local health and social care services in Kent.
- Experience with CQC regulations and compliance.
- First Aid certification.
Perks & Benefits
- Competitive salary and pension scheme.
- Opportunities for professional development and career progression.
- Supportive and collaborative team environment.
- Paid annual leave and sick pay.
- Mileage allowance for work-related travel.
- Employee assistance program.
How to Apply
Ready to make a meaningful impact? We invite you to apply by clicking the link below. Please ensure your CV and a cover letter detailing your experience and suitability for this Care Coordinator role are attached. We look forward to reviewing your application.
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