About Company
The City of Cambridge is a vibrant and growing community located in the heart of Waterloo Region, Ontario. We are committed to fostering a safe, inclusive, and thriving environment for all our residents, businesses, and visitors. Our dedicated team of municipal employees works collaboratively to deliver high-quality services, uphold community standards, and contribute to the overall well-being and prosperity of our city. Joining the City of Cambridge means becoming part of a diverse and supportive organization that values public service, integrity, and continuous improvement. We believe in empowering our employees with the tools and training they need to excel, grow, and make a tangible difference in the lives of those we serve. We pride ourselves on creating a community where everyone feels safe and respected, and our By-law Enforcement team is at the forefront of this mission.
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Job Description
Are you a highly motivated individual with a passion for community safety and public service? The City of Cambridge is actively seeking a dedicated and professional By-law Enforcement Officer (Full-Time) to join our dynamic team. This is an immediate hiring opportunity for a critical role that directly impacts the quality of life in our beautiful city. As a By-law Enforcement Officer, you will play a pivotal role in maintaining public order, ensuring compliance with municipal by-laws, and fostering a harmonious living and working environment for our residents and businesses.
We’re looking for someone who can hit the ground running, bringing strong investigative skills, excellent communication, and a steadfast commitment to upholding the standards that make Cambridge a great place to live. Your daily work will involve a comprehensive range of activities from proactively patrolling various areas of the city to identify and address by-law infractions, to meticulously responding to public inquiries and complaints with professionalism and thoroughness. You will be responsible for investigating potential by-law infractions, which may include property standards, parking, animal control, waste management, and zoning, among others. Where necessary, you will issue warnings, formal notices of violation, or charges in accordance with the Provincial Offences Act and municipal by-laws.
Beyond enforcement, a key aspect of this Full-Time position involves educating the public on various municipal regulations, promoting voluntary compliance, and building positive relationships within the community. This role demands a unique balance of firmness and diplomacy, requiring you to interact with diverse individuals, de-escalate potential conflicts, and resolve situations effectively and professionally. You will also be tasked with preparing detailed reports, maintaining accurate records, and gathering compelling evidence for potential court proceedings, representing the City as a witness when required. The work is diverse, challenging, and incredibly rewarding, offering a chance to see the direct positive impact of your efforts on the community.
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If you possess a keen eye for detail, exceptional problem-solving abilities, and the capacity to navigate challenging situations with tact, composure, and integrity, we strongly encourage you to apply now! This is an unparalleled chance to contribute meaningfully to public safety and community development. Join us and become a key part of ensuring Cambridge remains a safe, orderly, and welcoming community for everyone. We offer comprehensive training, a supportive team environment, and excellent municipal benefits for the right candidate who is ready for an immediate start. Your expertise will be vital in helping us uphold the principles of fairness and respect within our community, ensuring a high quality of life for all Cambridge citizens. Don’t miss this opportunity to make a real difference!
Key Responsibilities
- Investigate, respond to, and resolve complaints regarding alleged infractions of municipal by-laws.
- Conduct proactive patrols throughout the city to identify and address by-law violations.
- Issue warnings, notices of violation, orders, and charges in accordance with municipal by-laws and relevant legislation.
- Prepare detailed reports, maintain accurate records, and gather evidence for court proceedings.
- Represent the City of Cambridge as a witness in court or before tribunals as required.
- Educate residents and businesses on municipal by-laws and promote voluntary compliance.
- Respond to inquiries from the public regarding by-law enforcement matters.
- Collaborate with other City departments, law enforcement agencies, and community partners.
- Operate and maintain City vehicles and equipment safely and responsibly.
Required Skills
- Minimum 2 years of related experience in by-law enforcement, security, policing, or a similar regulatory field.
- Strong understanding of municipal by-laws, the Provincial Offences Act, and relevant legislation.
- Excellent written and verbal communication skills, with the ability to articulate complex information clearly.
- Proven ability to de-escalate conflict and handle challenging situations with professionalism and tact.
- Exceptional investigative and observational skills, with a keen eye for detail.
- Proficiency in using computer systems for record-keeping, report writing, and case management.
- Valid Ontario Class G Driver’s License with a clean driving record.
- Ability to work independently and as part of a team in a diverse environment.
Preferred Qualifications
- Post-secondary diploma or degree in Law Enforcement, Police Foundations, Criminology, or a related field.
- Experience with GIS software and other specialized enforcement tools.
- Certification in First Aid and CPR.
- Knowledge of local Cambridge community dynamics and demographics.
Perks & Benefits
- Comprehensive health, dental, and vision benefits.
- Defined benefit pension plan (OMERS).
- Generous paid time off, including vacation and sick leave.
- Opportunities for professional development and continuous learning.
- Employee assistance program (EAP).
- Positive and supportive work environment.
- Contribution to a vital public service within the community.
How to Apply
Interested candidates are invited to apply directly through the City of Cambridge’s official career portal. Please click on the application link below to submit your resume and cover letter. Ensure your application clearly demonstrates how your skills and experience align with the requirements of this By-law Enforcement Officer role. We thank all applicants for their interest, however, only those selected for an interview will be contacted. Apply now for an immediate start!
