About Company
Femi Hotels and Suites is a beloved hospitality establishment nestled in the vibrant community of Agbowa, Ikorodu. We pride ourselves on offering a warm, welcoming atmosphere where guests can enjoy comfortable accommodations, exquisite dining, and exceptional service. Our commitment to creating memorable experiences extends to both our patrons and our dedicated team members. We believe in fostering a supportive work environment where individuals can grow, develop their skills, and contribute to our reputation for quality and guest satisfaction. As a local landmark, Femi Hotels and Suites plays an integral role in the community, providing a hub for both relaxation and celebration. Join our family and become part of a team that values dedication, passion for service, and a genuine desire to make every guest feel at home.
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Job Description
Are you a passionate, energetic, and customer-focused individual looking to kickstart or advance your career in the hospitality industry? Femi Hotels and Suites is seeking a dedicated Assistant Waiter to join our dynamic restaurant team in Agbowa, Ikorodu. This is an excellent opportunity for someone who thrives in a fast-paced environment and is eager to provide outstanding service. As an Assistant Waiter, you will play a crucial role in ensuring our guests have an enjoyable and seamless dining experience. You will work closely with our Senior Waiters and the kitchen staff, providing essential support to maintain the efficiency and high standards of our restaurant. Beyond just serving, you’ll be the face of our dining experience, contributing to the overall positive impression our guests take away. We offer not just a job, but a pathway to growth within the hospitality sector, along with the added convenience of accommodation and meals provided, making this a truly supportive and engaging opportunity for the right candidate. If you possess a strong work ethic, a friendly demeanor, and a genuine desire to excel in customer service, we encourage you to apply and become a valued member of our growing team.
Key Responsibilities
- Assist senior waiters in setting up tables before service, ensuring all cutlery, crockery, and glassware are immaculately clean and correctly placed.
- Welcome guests warmly upon their arrival and assist them with seating arrangements, presenting menus, and answering initial questions about the restaurant or offerings.
- Take food and beverage orders accurately, noting any special requests or dietary restrictions, and relay them efficiently to the kitchen or bar staff.
- Serve food and beverages promptly and professionally, adhering to proper service etiquette and presentation standards.
- Clear tables efficiently after each course and upon guest departure, ensuring the dining area remains tidy and prepared for the next guests.
- Maintain cleanliness and organization of the restaurant, including wiping down tables, refilling condiments, and ensuring service stations are well-stocked.
- Handle guest inquiries, concerns, and feedback with politeness and professionalism, escalating complex issues to a supervisor when necessary.
- Collaborate effectively with kitchen staff, bar staff, and other team members to ensure smooth service flow and guest satisfaction.
- Adhere to all health, safety, and hygiene regulations and standards within the restaurant.
- Provide attentive and personalized service, anticipating guest needs and contributing to a positive dining atmosphere.
Required Skills
- Excellent customer service and interpersonal communication skills.
- Ability to work effectively as part of a team in a fast-paced environment.
- Strong attention to detail and ability to follow instructions precisely.
- Good physical stamina and ability to stand, walk, and carry trays for extended periods.
- Basic numeracy for handling bills and taking orders.
- Fluency in English (additional local languages are a plus).
- A positive attitude and a willingness to learn and adapt.
Preferred Qualifications
- High school diploma or equivalent.
- Previous experience (even informal) in a restaurant, hotel, or customer service role.
- Knowledge of basic food and beverage service procedures.
- Familiarity with local Nigerian cuisine and beverages.
Perks & Benefits
- Competitive monthly salary.
- Complimentary on-site accommodation.
- Daily staff meals provided.
- Opportunities for professional development and career growth.
- Friendly and supportive work environment.
- Direct interaction with a diverse range of guests.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking the link below. Please ensure your application highlights your relevant experience and why you are the ideal candidate for this role at Femi Hotels and Suites.
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