About Company
At Career.supersecrets, we believe in connecting passionate individuals with truly unique opportunities. Imagine supporting the heartbeat of London’s most iconic food market! We’re not just about placements; we’re about fostering careers in dynamic environments where every day brings new challenges and rewards. For a Market Operations Assistant, joining us means becoming an integral part of a vibrant community, driving operational excellence, and experiencing firsthand the rich tapestry of Borough Market. Discover a role where your work genuinely makes a difference to vendors and visitors alike.
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Job Description
Are you ready to be at the beating heart of one of London’s most iconic and bustling destinations? Career.supersecrets is seeking a dedicated and dynamic Market Operations Assistant to join a vibrant team managing the daily pulse within Borough Market. This isn’t just a job; it’s an unparalleled opportunity to immerse yourself in a rich cultural tapestry, actively supporting local businesses, and ensuring a seamless, memorable experience for the thousands of visitors who flock here each week. Your impact will be felt directly in the market’s vitality and smooth functioning, contributing to its legacy as a world-class food destination.
As a Market Operations Assistant, you will play a truly crucial role in the smooth running of all market activities. Your day will be incredibly diverse, encompassing everything from hands-on assistance with vendor setup and breakdown, diligently ensuring cleanliness and stringent safety standards are met, to providing direct, invaluable support to our beloved traders and market visitors. You’ll be the eyes and ears on the ground, a proactive problem-solver, and a friendly, approachable face embodying the welcoming spirit of Borough Market. This role inherently requires a robust blend of hands-on physical work, essential administrative tasks, and outstanding interpersonal skills, making it an ideal fit for someone who thrives in a fast-paced, ever-evolving, and deeply community-focused environment.
You will work collaboratively and closely with the Market Management team, contributing significantly to daily logistical planning, intricate event coordination, and comprehensive general site management. This position offers a truly unique and invaluable insight into the operational complexities of a world-renowned market, providing robust experience in critical areas such as retail operations, dynamic event management, and public relations within a distinct heritage setting. We’re actively seeking someone who is not afraid to roll up their sleeves, confidently take initiative, and consistently contribute positively to the flourishing marketplace. If you possess a genuine passion for food, community engagement, and operational excellence, and are eager to make a tangible, impactful difference in a lively London landmark, we enthusiastically encourage you to apply. This role offers significant growth potential and the incredible chance to be an integral part of a team that keeps Borough Market vibrant, authentic, and buzzing with life.
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Key Responsibilities
- Assist with the daily setup and breakdown of market stalls, ensuring all equipment and infrastructure are in place and properly stored.
- Monitor market areas regularly to ensure cleanliness, safety, and compliance with market regulations and health & safety standards.
- Provide front-line support to market traders, addressing inquiries, resolving minor issues, and facilitating their operational needs.
- Act as a point of contact for market visitors, offering directions, information, and assistance to enhance their experience.
- Support the Market Management team with logistical planning for events, deliveries, and general site maintenance.
- Conduct routine checks of market facilities, identifying and reporting any maintenance or security concerns promptly.
- Assist in waste management and recycling initiatives, contributing to the market's sustainability goals.
- Manage and maintain inventory of operational supplies and equipment.
- Collaborate with security personnel to ensure a safe and secure environment for all market users.
- Contribute to administrative tasks such as record-keeping, incident reporting, and communication logs.
Required Skills
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Strong organizational abilities and attention to detail.
- Ability to work effectively in a fast-paced and dynamic outdoor environment.
- Proactive problem-solving skills and ability to take initiative.
- Physical stamina and ability to lift and move equipment (up to 20kg).
- Basic IT literacy (email, word processing, spreadsheets).
- Reliability, punctuality, and a strong work ethic.
- Fluent in English.
Preferred Qualifications
- Previous experience in retail, hospitality, or event management.
- Knowledge of health and safety procedures in a public environment.
- First Aid certification.
- Familiarity with the Borough Market area and its community.
Perks & Benefits
- Competitive salary and opportunities for professional development.
- Be part of a vibrant, iconic London landmark.
- Employee discounts from select market traders.
- Pension scheme contribution.
- Access to a comprehensive employee assistance program.
- Annual team social events.
How to Apply
To seize this exciting opportunity and become a key part of Borough Market’s daily operations, please click on the application link below to submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.
