About Company
Are you an experienced housekeeping professional seeking to elevate your career? Career.supersecrets is dedicated to connecting top talent with rewarding opportunities within Nigeria’s thriving hospitality sector. We meticulously partner with leading hotels and lodges, offering roles where your expertise in creating impeccable environments is truly valued. For a Hotel Housekeeping Supervisor, this means a chance to lead a dedicated team, foster excellence, and ensure a seamless living experience for staff. We believe in empowering our candidates with positions that offer growth, stability, and a supportive work atmosphere.
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Job Description
Career.supersecrets is seeking a highly motivated and detail-oriented Hotel Housekeeping Supervisor to oversee the cleanliness and maintenance of staff lodging facilities for one of our esteemed hospitality clients located in Jibowu, Yaba. This crucial role ensures a comfortable, hygienic, and well-maintained living environment for all hotel staff residing on-site, contributing significantly to their well-being and overall job satisfaction.
As the Hotel Housekeeping Supervisor for staff lodging, you will be instrumental in upholding the highest standards of cleanliness, safety, and operational efficiency within the designated accommodation areas. Your responsibilities will extend beyond mere supervision; you will be a leader, a mentor, and a quality controller, ensuring that all rooms, common areas, and amenities within the staff housing meet stringent hygiene protocols and presentation standards. This position requires an individual with a keen eye for detail, exceptional organizational skills, and a strong commitment to team leadership and guest (in this case, staff) satisfaction.
You will be responsible for planning and scheduling housekeeping activities, inspecting work performed by your team, managing inventory of cleaning supplies and linen, and promptly addressing any maintenance issues or staff requests related to their accommodation. Your ability to communicate effectively, train staff, and enforce company policies will be key to your success. This is an exciting opportunity for a dedicated professional looking to make a significant impact in a supportive and dynamic environment where quality of life for staff is paramount. Join our client’s team and play a pivotal role in creating a welcoming home-away-from-home for their valuable employees.
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Key Responsibilities
- Supervise and coordinate the daily activities of housekeeping staff assigned to staff lodging facilities.
- Inspect staff rooms, common areas, bathrooms, and other facilities regularly to ensure adherence to cleanliness, hygiene, and maintenance standards.
- Develop and implement cleaning schedules and routines to optimize efficiency and thoroughness.
- Train new housekeeping staff on proper cleaning techniques, safety procedures, and company policies.
- Manage inventory of cleaning supplies, toiletries, and linen for staff accommodation, ensuring adequate stock levels and minimizing waste.
- Report and follow up on maintenance issues, repairs, and safety hazards within the staff lodging promptly.
- Maintain accurate records of housekeeping activities, staff attendance, and inventory.
- Address and resolve staff complaints or requests regarding their lodging in a timely and professional manner.
- Ensure compliance with health and safety regulations, promoting a safe working and living environment.
- Conduct performance evaluations for housekeeping staff and provide constructive feedback and coaching.
- Assist in budgeting for housekeeping operations within the staff lodging sector.
Required Skills
- Proven leadership and team management abilities
- Exceptional attention to detail and commitment to high standards of cleanliness
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Knowledge of various cleaning techniques, chemicals, and equipment
- Ability to work effectively under pressure and manage multiple tasks
- Problem-solving capabilities and a proactive approach
Preferred Qualifications
- High School Diploma or equivalent; further education in Hospitality Management or a related field is a plus.
- Minimum of 3 years of experience in hotel housekeeping, with at least 1 year in a supervisory role.
- Certification in housekeeping operations or hygiene management.
- Familiarity with inventory management systems.
Perks & Benefits
- Competitive monthly salary
- Comprehensive health insurance coverage
- Generous paid time off and holidays
- On-site staff lodging (room & board) provided
- Meals during working hours
- Opportunities for professional development and training
- A supportive and collaborative work environment
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume highlights your relevant experience in housekeeping supervision and staff accommodation management.
