About Company
Are you passionate about crafting the perfect cup and creating memorable experiences? Career.supersecrets connects talent with vibrant hospitality opportunities. We believe exceptional coffee is the heart of community, and we seek individuals who share this vision. As a member of our café team, you’ll join a supportive environment dedicated to quality, customer satisfaction, and growth. We foster a culture where your skills are honed, your creativity is celebrated, and your commitment to service is truly valued. This is where your barista journey can truly flourish.
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Job Description
Career.supersecrets is actively seeking a passionate and skilled Barista to join our dynamic café team in Gbagada, Lagos. This unique opportunity offers comprehensive room and board, providing a supportive and comfortable living arrangement right where your professional journey unfolds. We are looking for an individual who doesn’t just make coffee, but crafts experiences, turning every cup into a moment of delight for our cherished patrons.
As a key member of our café staff, you will be the heart of our operations, responsible for creating a warm and inviting atmosphere. Your day will involve expertly preparing a diverse range of hot and cold beverages, from meticulously pulled espresso shots and artfully designed lattes to refreshing iced teas and signature concoctions. We pride ourselves on the quality of our beans and the precision of our preparation, and we expect our Barista to uphold these high standards consistently.
Beyond beverage preparation, you will engage directly with customers, taking orders with a friendly smile, accurately processing transactions, and offering informed recommendations to enhance their visit. Maintaining impeccable cleanliness and organization throughout the café, including the service area, equipment, and dining space, will be paramount to ensuring a pleasant environment for everyone. You’ll also play a role in managing inventory, ensuring our shelves are always stocked with fresh ingredients and supplies.
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This role is ideal for someone who thrives in a fast-paced setting, possesses exceptional attention to detail, and is genuinely committed to delivering outstanding customer service. If you have a true appreciation for the art of coffee, are eager to grow your skills, and wish to be part of a team that values your contribution, this is the perfect opportunity. The provided room and board are designed to offer peace of mind, allowing you to focus on your craft and immerse yourself fully in our vibrant community. Join us and help us brew success, one perfect cup at a time!
Key Responsibilities
- Prepare and serve a wide range of coffee and tea beverages, ensuring consistency and quality.
- Operate and maintain espresso machines, grinders, and other café equipment.
- Take customer orders accurately and process payments using a POS system.
- Maintain cleanliness and organization of the café area, including workstations, dining areas, and restrooms.
- Restock inventory, including coffee beans, milk, syrups, and other supplies.
- Provide excellent customer service, greeting patrons warmly and resolving complaints professionally.
- Educate customers on menu items, coffee origins, and preparation methods.
- Adhere to all food safety and hygiene regulations.
- Collaborate with team members to ensure smooth operations during peak hours.
- Assist with other café duties as needed, such as light food prep or merchandising.
Required Skills
- Proven experience as a barista in a fast-paced environment.
- Excellent coffee preparation and latte art skills.
- Strong customer service and interpersonal communication abilities.
- Ability to work effectively in a team.
- Attention to detail and a commitment to quality.
- Basic math skills for cash handling and order processing.
- Ability to stand for long periods and lift up to 25 lbs.
- Fluency in English.
Preferred Qualifications
- Certification from a reputable barista training program.
- Knowledge of various coffee brewing methods and bean characteristics.
- Experience with inventory management and ordering.
- Familiarity with local health and safety regulations.
- Ability to communicate in local languages (e.g., Yoruba).
Perks & Benefits
- Competitive salary.
- Comfortable room and board provided.
- Health insurance benefits.
- Opportunities for professional development and barista training.
- A vibrant and supportive team environment.
- Employee discounts on café products.
- Paid time off and holidays.
How to Apply
Interested candidates are invited to submit their detailed resume and a cover letter explaining their passion for coffee and customer service. Please highlight any relevant experience and specific barista skills. Click the application link below to apply directly.