About Company
Empowering careers in hospitality across Nigeria, Career.supersecrets connects passionate professionals with premier opportunities. We pride ourselves on understanding the unique dynamics of the restaurant industry, meticulously matching talent with establishments that value excellence and growth. For a dedicated Restaurant Supervisor, our network offers a gateway to roles where your leadership can truly shine, providing not just a job, but a pathway to a rewarding future. Join us in shaping exceptional dining experiences, knowing you’re supported by a partner committed to your success.
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Job Description
Are you a dynamic and experienced hospitality professional ready to elevate your career? Career.supersecrets is seeking an exceptional Restaurant Supervisor specializing in both kitchen and dining operations for a prestigious establishment located in the vibrant Ikeja GRA area. This is a unique opportunity to lead a dedicated team, ensure operational excellence, and deliver an unforgettable dining experience. We are looking for a hands-on leader who thrives in a fast-paced environment, possesses strong communication skills, and has a proven track record of managing both front-of-house and back-of-house activities. As a Restaurant Supervisor, you will be instrumental in maintaining high standards of food quality, service, and hygiene, while fostering a positive and productive work culture. This role comes with the added benefit of accommodation, making it an ideal position for someone seeking a comprehensive package in a thriving culinary setting. If you’re passionate about hospitality, meticulous in your approach, and eager to contribute to a renowned dining destination, we invite you to apply and become a pivotal part of our client’s success story. Your leadership will directly impact guest satisfaction and operational efficiency, ensuring every patron leaves with a memorable impression.
Key Responsibilities
- Oversee daily restaurant operations, ensuring seamless coordination between kitchen and dining areas.
- Manage and train staff, including front-of-house (waitstaff, hosts) and back-of-house (cooks, kitchen assistants), fostering a high-performance team environment.
- Ensure compliance with food safety, sanitation, and hygiene regulations, maintaining impeccable standards.
- Monitor inventory, place orders, and manage supplies to minimize waste and optimize costs.
- Handle customer inquiries, complaints, and feedback promptly and professionally to ensure high guest satisfaction.
- Implement and enforce restaurant policies and procedures, ensuring smooth and efficient service delivery.
- Develop and maintain staff schedules, manage attendance, and conduct performance evaluations.
- Collaborate with the head chef and management to optimize menu offerings and special promotions.
- Supervise cash handling procedures, till reconciliation, and daily sales reporting.
- Maintain a safe and welcoming environment for both staff and guests.
Required Skills
- Proven experience as a Restaurant Supervisor or similar role in a reputable dining establishment.
- Strong understanding of both kitchen operations (food prep, cooking techniques, inventory) and dining service standards.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work effectively under pressure and manage multiple tasks in a fast-paced environment.
- Proficiency in restaurant management software and POS systems.
- Knowledge of food safety and hygiene regulations.
- Customer-centric approach with a focus on delivering exceptional service.
- Problem-solving abilities and a proactive attitude.
Preferred Qualifications
- Bachelor’s degree or HND in Hospitality Management, Culinary Arts, or a related field.
- Certification in Food Safety and Hygiene (e.g., HACCP).
- Experience in fine dining or high-volume restaurant settings.
- Multilingual abilities (e.g., English and local Nigerian languages).
- Proven track record of improving operational efficiency and guest satisfaction.
Perks & Benefits
- Competitive salary package.
- On-site accommodation provided.
- Opportunities for professional growth and career advancement.
- Meal allowances during shifts.
- Dynamic and supportive work environment.
- Health and wellness programs.
- Pension scheme contributions.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and a cover letter detailing their relevant experience and why they are the ideal fit for this role. Only shortlisted candidates will be contacted for an interview.
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