About Company
Vodacom Mozambique is a leading telecommunications company dedicated to connecting people across Mozambique. As part of the Vodacom Group, we are at the forefront of innovation, providing reliable mobile, data, and digital services that empower individuals and businesses. Our mission is to transform lives through technology, fostering economic growth and social development. With a strong commitment to our customers and communities, we pride ourselves on our extensive network coverage, customer-centric approach, and a dynamic work environment that encourages growth and impact.
Advertisement
Job Description
Are you a highly motivated and results-driven individual with a passion for connecting people and services? Vodacom Mozambique is seeking an energetic Field Representative to join our vibrant team in Maputo. In this pivotal role, you will be the face of Vodacom, directly engaging with potential and existing customers in various communities and business settings. You will be responsible for expanding our market presence, promoting our diverse range of products and services, and building lasting customer relationships. This position requires an individual who is not only excellent at sales and communication but also deeply understands the local market dynamics and customer needs. You will spend a significant portion of your time outside the office, traversing designated areas to identify new opportunities, conduct product demonstrations, and provide exceptional customer support. Your success will directly contribute to Vodacom’s growth and its mission to bring world-class telecommunication services to every corner of Mozambique. If you are passionate about technology, thrive in a dynamic, target-driven environment, and are eager to make a tangible impact, we encourage you to apply. This role offers an unparalleled opportunity to grow your career within a globally recognized telecommunications leader.
Key Responsibilities
- Identify and pursue new sales opportunities within assigned territories to increase Vodacom's customer base and market share.
- Promote and sell a wide range of Vodacom products and services, including mobile, data, M-Pesa, and digital solutions, to individual consumers and small businesses.
- Conduct compelling product demonstrations and effectively communicate the value proposition of Vodacom offerings.
- Build and maintain strong, positive relationships with customers, ensuring high levels of customer satisfaction and loyalty.
- Gather market intelligence on competitor activities and customer preferences to inform sales strategies.
- Achieve and exceed monthly and quarterly sales targets and key performance indicators (KPIs).
- Prepare daily and weekly sales reports, accurately documenting activities, sales, and customer feedback.
- Provide first-line customer support, resolving basic queries and escalating complex issues to the appropriate department.
- Represent Vodacom at local events, trade shows, and community engagements as required.
- Ensure strict adherence to company policies, procedures, and sales guidelines.
Required Skills
- Proven experience in field sales or customer service, preferably within the telecommunications or FMCG sectors.
- Excellent communication, negotiation, and interpersonal skills.
- Strong ability to work independently and manage time effectively in a field-based role.
- Goal-oriented with a strong drive to meet and exceed sales targets.
- Proficiency in Portuguese and basic English; knowledge of local Mozambican languages is a significant advantage.
- Ability to adapt to different customer profiles and environments.
- Valid Mozambican driving license and willingness to travel extensively within Maputo and surrounding areas.
Preferred Qualifications
- A diploma or degree in Sales, Marketing, Business Administration, or a related field.
- Previous experience with mobile money platforms (e.g., M-Pesa).
- Familiarity with CRM software and sales reporting tools.
Perks & Benefits
- Competitive base salary with attractive commission and bonus structures.
- Comprehensive health insurance package.
- Generous transport allowance.
- Opportunities for professional development and career advancement within a global company.
- Employee discounts on Vodacom products and services.
- Dynamic and supportive work environment.
How to Apply
To apply for this exciting opportunity, please click on the application link below. Ensure your resume highlights your relevant experience and skills. We look forward to reviewing your application and potentially welcoming you to the Vodacom Mozambique family.
Advertisement
