About Company
Join a dynamic team dedicated to fostering vibrant connections and providing essential support within the Exeter community. Career.supersecrets is passionate about empowering individuals and strengthening local initiatives through collaborative efforts and direct assistance. We believe in creating an inclusive and supportive environment where every team member can thrive, making a tangible difference in the lives of those we serve. For a Community Engagement & Support Assistant, our culture offers unparalleled opportunities to develop skills across diverse areas and contribute to meaningful local impact.
Advertisement
Job Description
Are you a proactive and empathetic individual with a passion for supporting local communities? Career.supersecrets is seeking a dedicated Community Engagement & Support Assistant to join our growing team in Exeter, Devon. This multifaceted role is at the heart of our operations, ensuring seamless interaction with residents, managing vital information, and fostering a positive community spirit. You will be instrumental in a variety of initiatives, from coordinating local events and managing communication channels to providing direct assistance and administrative support. If you thrive in a dynamic environment, possess strong organisational skills, and are eager to make a tangible difference, we invite you to contribute to our mission of strengthening community bonds. This position offers a unique opportunity to gain diverse experience in community outreach, volunteer management, and project coordination, directly impacting the well-being of Exeter’s residents.
Key Responsibilities
- Serve as the primary point of contact for community inquiries, providing helpful and accurate information both in person and over the phone.
- Assist in the planning, promotion, and execution of local community events, workshops, and engagement activities.
- Maintain accurate and confidential records, databases, and reporting systems related to community programs and resident interactions.
- Support the coordination of volunteers, including recruitment, scheduling, and appreciation efforts.
- Draft and disseminate engaging communication materials, such as newsletters, social media updates, and website content.
- Conduct proactive community outreach, gathering feedback and identifying areas for enhanced support.
- Manage general administrative tasks, including scheduling, correspondence, and procurement of supplies.
- Collaborate with internal teams and external partners to ensure integrated and effective community support services.
Required Skills
- Excellent verbal and written communication skills, with a friendly and professional demeanor.
- Proven organisational skills and the ability to manage multiple tasks efficiently.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for administrative duties and record keeping.
- A strong sense of empathy, patience, and a genuine desire to assist community members.
- Ability to work effectively both independently and collaboratively within a team environment.
- Basic data entry and information management capabilities.
- Adaptability to changing priorities and a proactive problem-solving approach.
Preferred Qualifications
- Prior experience in a customer service, administrative, or community-facing role.
- Familiarity with the local Exeter and Devon community, its resources, and demographics.
- Experience using CRM software or dedicated database systems.
- A full UK driving license and access to a vehicle for local outreach purposes.
Perks & Benefits
- Competitive annual salary with opportunities for growth.
- Generous holiday allowance and a company pension scheme.
- Comprehensive training and professional development opportunities.
- A supportive, inclusive, and collaborative work environment.
- The chance to make a tangible, positive impact on the local community.
- Employee assistance program for well-being support.
How to Apply
Interested candidates are encouraged to apply directly by clicking the link below. Please ensure your application includes a comprehensive CV and a cover letter outlining your suitability for this role and your passion for community engagement in Exeter. We look forward to reviewing your application.
Advertisement
