About Company
Looking to kickstart your career in a supportive environment? Career.supersecrets is a rapidly expanding organization dedicated to operational excellence and team success. We pride ourselves on creating a workplace where every contribution is valued, fostering growth from within. For an entry-level Mailroom Assistant, this means gaining foundational experience in a crucial support function. Join a team where your organizational skills and attention to detail will directly impact daily operations and contribute to our collective efficiency. Discover a place where you can learn, grow, and become an integral part of our dynamic Raleigh-based team.
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Job Description
Are you exceptionally organized, detail-oriented, and looking for an exciting opportunity to launch your career in a professional office setting? Career.supersecrets is actively seeking a diligent and enthusiastic Mailroom Assistant to join our vibrant team in Raleigh, North Carolina. This full-time, entry-level position is perfect for someone eager to develop essential administrative skills, contribute to the smooth operation of our daily business, and become a vital part of our operational success. As a Mailroom Assistant, you will play a crucial role in ensuring the efficient flow of critical communications, documents, and packages throughout our organization.
In this dynamic role, you will be the heart of our internal and external communication logistics. Your day will involve meticulously sorting, distributing, and preparing a high volume of incoming and outgoing mail, parcels, and inter-office correspondence. This isn’t just about moving mail; it’s about being the central hub for vital information, requiring a keen eye for detail and a commitment to accuracy. You will gain hands-on experience operating essential mailroom equipment, including postage meters, mail sorters, and package tracking systems, learning the ins and outs of efficient mail processing.
Beyond the daily mail run, you will be responsible for maintaining organized mailroom supplies inventory, ensuring that our team always has the necessary materials at hand. You’ll assist with preparing time-sensitive documents for secure delivery, managing courier pickups, and occasionally handling special delivery requests, which might involve local errands if a valid driver’s license is held. This role offers an invaluable opportunity to understand the foundational logistics of a bustling corporate environment. You will interact with various departments, building strong interpersonal skills while supporting their operational needs. We are looking for a reliable individual who thrives in an organized environment, takes initiative, and is committed to delivering excellent service every single day. If you’re ready to learn, grow, and become an indispensable part of a thriving team, this is the perfect starting point for your professional journey. Join us at Career.supersecrets and make your mark!
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Key Responsibilities
- Sort and distribute all incoming mail, packages, and inter-office correspondence accurately and efficiently.
- Process outgoing mail and packages, including weighing, applying postage, and preparing items for various shipping carriers (USPS, FedEx, UPS, etc.).
- Operate and maintain mailroom equipment such as postage meters, scales, and mail sorters.
- Maintain organized logs and records of incoming and outgoing deliveries, ensuring proper tracking and accountability.
- Receive and dispatch courier deliveries, ensuring proper documentation and timely handover.
- Monitor and replenish mailroom supplies inventory, placing orders as needed.
- Assist with special projects, large mailings, and document preparation as requested.
- Adhere to all company security protocols and confidentiality guidelines when handling sensitive documents and information.
- Perform routine mailroom upkeep, ensuring a clean and organized work environment.
- Provide professional and courteous service to internal staff requesting mailroom assistance.
Required Skills
- High school diploma or GED.
- Excellent organizational skills and attention to detail.
- Ability to work independently and manage time effectively.
- Basic computer proficiency (e.g., email, word processing, data entry).
- Reliability, punctuality, and a strong work ethic.
- Ability to lift and move packages up to 30 lbs regularly and occasionally up to 50 lbs with assistance.
- Strong communication and interpersonal skills.
- Proactive and adaptable attitude in a fast-paced environment.
Preferred Qualifications
- Previous experience in an office support, administrative, or mailroom role (even part-time or volunteer).
- Familiarity with various shipping and mailing procedures.
- Valid North Carolina driver's license with a clean driving record (for potential local errands).
Perks & Benefits
- Competitive hourly wage with opportunities for growth.
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off (vacation, sick leave, holidays).
- 401(k) retirement plan with company matching contributions.
- Opportunities for professional development and training.
- A supportive and collaborative team environment.
- Employee assistance program for personal and professional well-being.
- Modern office facilities in downtown Raleigh.
How to Apply
Interested candidates are encouraged to click the application link below to submit their resume and a brief cover letter outlining their interest in this entry-level opportunity. Please highlight any relevant experience or skills that make you a great fit for a fast-paced office environment. We look forward to reviewing your application!
