About Company
Career.supersecrets champions exceptional talent within the hospitality sector. We connect passionate professionals with premier opportunities, fostering environments where excellence thrives and careers flourish. For a Restaurant Supervisor, joining us means being placed in a dynamic setting that values meticulous service, operational mastery, and a leadership approach centered on both kitchen efficiency and delightful dining experiences. We pride ourselves on cultivating teams that deliver outstanding results and memorable guest interactions, making us an ideal partner for your career growth.
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Job Description
Career.supersecrets is seeking a highly motivated and experienced Restaurant Supervisor to take the helm of both kitchen and dining operations for a prestigious establishment located on Adetokunbo Ademola, Victoria Island, Lagos. This pivotal role requires a hands-on leader capable of ensuring the highest standards of culinary excellence and guest service are consistently met. You will be at the forefront of our daily operations, guiding and mentoring a dedicated team to deliver unforgettable dining experiences. Your responsibilities will span the entire restaurant ecosystem, from overseeing kitchen production, inventory management, and food safety protocols to orchestrating seamless front-of-house service, managing reservations, and addressing guest feedback with professionalism and charm.
A critical component of this role involves optimizing operational efficiencies, implementing cost control measures, and driving revenue growth without compromising quality. You will be expected to conduct regular staff training, fostering a culture of continuous improvement, teamwork, and accountability. Beyond the operational scope, you will also play a crucial part in managing the welfare of our team members by overseeing staff lodging facilities. This includes ensuring a clean, safe, and comfortable living environment, coordinating maintenance, and addressing any concerns promptly to support our team’s well-being and productivity. This integrated leadership position offers a unique opportunity to shape the overall experience for both our guests and our valued staff. We are looking for an individual with an unwavering passion for hospitality, exceptional problem-solving abilities, and a proven track record of elevating service standards in a dynamic environment. If you are a natural leader with a meticulous eye for detail, a commitment to operational excellence, and a heart for fostering a positive team culture, we encourage you to apply and help us set new benchmarks in the vibrant Lagos culinary scene.
Key Responsibilities
- Supervise daily operations of both kitchen and dining areas, ensuring smooth workflow and high standards.
- Manage, train, and mentor a diverse team of kitchen and front-of-house staff.
- Monitor food preparation, presentation, and quality to meet brand standards and guest expectations.
- Oversee inventory management, including ordering, stock rotation, and waste reduction.
- Implement and enforce health, safety, and hygiene regulations across all areas.
- Handle guest inquiries, concerns, and feedback professionally to ensure satisfaction.
- Develop and manage staff schedules, ensuring adequate staffing levels for peak and off-peak times.
- Conduct performance reviews and provide ongoing coaching to team members.
- Manage staff lodging facilities, ensuring cleanliness, safety, and comfort for resident employees.
- Control operational costs, including food, labor, and utilities, to achieve budgetary targets.
- Collaborate with the management team to develop and implement service improvement strategies.
Required Skills
- Proven experience in a supervisory role within a restaurant or hospitality setting (kitchen and dining).
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- In-depth knowledge of food safety and hygiene standards.
- Proficiency in inventory management and cost control.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Customer service-oriented with a keen eye for detail.
- Problem-solving and decision-making capabilities.
Preferred Qualifications
- Bachelor's degree or Diploma in Hospitality Management, Culinary Arts, or a related field.
- Experience with POS systems and restaurant management software.
- Fluency in local languages (e.g., Yoruba, Igbo) in addition to English.
- Demonstrated experience in staff welfare management, including lodging oversight.
- First Aid and HACCP certification.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career advancement.
- Complimentary staff meals during shifts.
- Access to staff lodging facilities (as part of the role's management duties).
- A dynamic and supportive work environment.
- Paid time off and holidays.
How to Apply
Interested candidates are invited to submit their detailed CV and a cover letter outlining their experience and suitability for this role. Please click on the application link below to apply directly.
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