About Company
Elevate your career trajectory in the dynamic hospitality sector with us. At Career.supersecrets, we pride ourselves on connecting top talent with exceptional opportunities, fostering environments where dedication to service and operational excellence are paramount. We understand the critical role a meticulous Housekeeping Supervisor plays in ensuring comfort and satisfaction, especially within staff lodging. Join a team that values your leadership, attention to detail, and commitment to creating a pristine, welcoming space for our valuable colleagues. Your expertise is the cornerstone of our promise for quality living for our staff.
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Job Description
Career.supersecrets is seeking a dedicated and meticulous Hotel Housekeeping Supervisor to oversee the daily operations of staff lodging facilities located in Ikosi, Kosofe. This pivotal role ensures a consistently high standard of cleanliness, comfort, and safety for our valued team members residing in company-provided accommodation. As a supervisor, you will be instrumental in maintaining an environment that promotes well-being and productivity, directly impacting the morale and satisfaction of our staff. You will lead a small, efficient team, guiding them in best practices for hygiene, inventory management, and facility upkeep. This position requires a keen eye for detail, strong organizational skills, and a proactive approach to problem-solving within a residential hotel setting. The successful candidate will be responsible for upholding brand standards, optimizing operational efficiency, and fostering a positive working relationship within the team. If you are passionate about creating pristine living spaces, have a proven track record in housekeeping management, and are ready to contribute your expertise to a supportive and growing organization where staff comfort is a top priority, we encourage you to apply. This is a unique opportunity to make a tangible difference in the daily lives of our hard-working team members.
Key Responsibilities
- Supervise and coordinate the activities of housekeeping staff to ensure high standards of cleanliness, tidiness, and service in all staff lodging areas.
- Inspect rooms and common areas daily to ensure adherence to established cleanliness and maintenance standards, specifically within the staff accommodation facilities.
- Develop and implement effective cleaning schedules, procedures, and checklists for all lodging spaces, including bedrooms, bathrooms, communal kitchens, and lounges.
- Train new housekeeping staff and provide ongoing coaching and performance feedback to the team.
- Manage inventory of cleaning supplies, linen, and amenities, ensuring adequate stock levels and efficient usage.
- Oversee the proper handling and storage of cleaning chemicals and equipment, adhering to safety guidelines.
- Report and follow up on maintenance issues, ensuring timely repair of facilities and equipment.
- Address and resolve any guest/staff complaints or concerns related to cleanliness or lodging facilities promptly and professionally.
- Maintain accurate records of housekeeping activities, staff attendance, and supply consumption.
- Foster a positive and collaborative work environment, promoting teamwork and professional development.
- Assist with deep cleaning projects and special assignments as needed.
- Ensure compliance with all health, safety, and hygiene regulations.
Required Skills
- Minimum 2 years of experience in housekeeping operations, with at least 1 year in a supervisory capacity.
- Proven ability to lead, motivate, and train a team.
- Excellent knowledge of cleaning methods, products, and equipment.
- Strong organizational and time management skills.
- Exceptional attention to detail and a commitment to quality.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic computer proficiency for inventory and record-keeping.
Preferred Qualifications
- Diploma or certification in Hospitality Management, Housekeeping Operations, or a related field.
- Experience with housekeeping management software.
- First Aid and Safety certification.
- Knowledge of local health and safety regulations pertinent to accommodation facilities.
Perks & Benefits
- Competitive monthly salary.
- Comprehensive health benefits package.
- Opportunities for professional development and career advancement.
- Complimentary staff lodging (room & board) provided.
- Staff meals during shifts.
- Supportive and dynamic work environment.
- Paid time off and holidays.
How to Apply
Ready to make a significant impact on staff well-being in a dynamic hospitality setting? We invite you to apply for this exciting opportunity! Please click on the link below to submit your application directly.
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