About Company
Career.supersecrets empowers businesses to unlock their full potential through bespoke training and learning solutions. We are a dynamic, forward-thinking firm dedicated to fostering growth—both for our clients and our team members. For an ambitious junior account manager eager to dive into the B2B training sector, our collaborative environment offers unparalleled learning opportunities and direct mentorship. You’ll be instrumental in connecting businesses with the crucial development resources they need, making a tangible impact from day one. Join us and shape your career trajectory in a supportive, high-energy setting.
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Job Description
Are you a highly motivated and ambitious individual looking to kickstart your career in B2B account management within the vibrant training and learning sector? Career.supersecrets is seeking a dedicated Junior Account Manager to join our growing team in Mushin, Lagos. This is an exciting opportunity for a proactive professional to develop key client relationships, understand complex business needs, and contribute directly to our clients’ growth through our innovative training programs.
In this role, you will be responsible for supporting senior account managers, identifying new business opportunities, nurturing existing client relationships, and ensuring high levels of client satisfaction. You will engage with businesses across various industries, presenting tailored learning solutions that address their specific challenges and objectives. This position requires a keen interest in professional development, excellent communication skills, and a results-oriented mindset. You will receive comprehensive training and mentorship, providing you with the tools and knowledge to excel and advance within our organization. If you thrive in a dynamic environment, possess a passion for helping businesses succeed, and are eager to learn from industry experts, we encourage you to apply and become a vital part of our mission to empower organizations through transformative learning experiences.
Key Responsibilities
- Assist Senior Account Managers in managing client portfolios and maintaining strong, long-lasting customer relationships.
- Conduct market research to identify potential B2B clients and generate qualified leads in the training and learning sector.
- Support the sales cycle from initial contact to successful closing, including preparing proposals and presentations.
- Understand client needs and objectives to effectively recommend appropriate training and development solutions.
- Collaborate with the training delivery team to ensure seamless implementation and client satisfaction.
- Track and report on sales activities, client interactions, and progress towards sales targets.
- Stay updated on industry trends, competitive landscape, and new training methodologies.
- Participate in client meetings, workshops, and industry events to represent Career.supersecrets and expand network.
- Ensure all client data and sales activities are accurately recorded in the CRM system.
- Provide exceptional customer service and promptly address client inquiries and concerns.
Required Skills
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills with the ability to build rapport quickly.
- Proactive and results-oriented with a strong drive to meet and exceed targets.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Basic understanding of B2B sales processes and client relationship management.
- Ability to work independently and as part of a collaborative team.
- Strong organizational skills and attention to detail.
- Problem-solving aptitude and a willingness to learn.
Preferred Qualifications
- Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.
- Previous experience in a sales support, customer service, or junior account management role (internships included).
- Familiarity with CRM software (e.g., Salesforce, HubSpot).
- Knowledge of the training and development industry or adult learning principles.
- Ability to speak local languages relevant to the Lagos business community.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health insurance package.
- Professional development and continuous learning opportunities.
- Mentorship programs from experienced industry leaders.
- Opportunities for career advancement within a growing company.
- A vibrant and supportive work environment.
- Paid time off and public holidays.
- Team building activities and social events.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your CV is up-to-date and highlights your relevant experience and aspirations for a career in B2B account management within the training and learning sector. We look forward to reviewing your application.
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