About Company
Are you ready to elevate your career in hospitality? Career.supersecrets connects passionate individuals with premier roles where talent thrives. We partner with top-tier establishments across Lagos, providing exceptional opportunities for growth and professional development. For a Restaurant Supervisor, this means joining a team dedicated to culinary excellence and impeccable service, fostering an environment where your leadership skills truly shine. We ensure our candidates find not just a job, but a pathway to a rewarding future in a vibrant, supportive setting.
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Job Description
Career.supersecrets is seeking a dynamic and experienced Restaurant Supervisor to lead our kitchen and dining operations, with an added focus on staff lodging oversight for one of our esteemed clients located in the bustling Tinubu Square, Lagos Island. This pivotal role requires a hands-on leader who can seamlessly manage both front-of-house (dining) and back-of-house (kitchen) functions, ensuring operational excellence, exceptional customer service, and an outstanding dining experience for our patrons. Beyond the daily restaurant operations, you will also play a crucial role in overseeing the well-being and management of staff lodging facilities, ensuring a comfortable and compliant living environment for our team members. This dual responsibility demands a meticulous individual with strong organizational skills, empathy, and a solid understanding of both hospitality management and employee welfare.
As a Restaurant Supervisor, you will be instrumental in maintaining high standards of food quality, service efficiency, and hygiene across all areas. You will be responsible for staff training, performance management, scheduling, and fostering a positive and productive work environment. Your ability to troubleshoot issues, manage inventory, and implement operational procedures will be key to your success. Furthermore, you will act as a bridge between management and staff regarding lodging needs, addressing concerns, and ensuring facilities are well-maintained. This is an exciting opportunity for a seasoned professional to make a significant impact within a reputable establishment, contributing to both culinary excellence and staff satisfaction in a vibrant, fast-paced setting.
Key Responsibilities
- Oversee daily restaurant operations, including kitchen and dining areas, ensuring seamless service delivery.
- Manage, train, and motivate restaurant staff, fostering a positive and high-performance team culture.
- Ensure adherence to food safety standards, hygiene regulations, and quality control protocols in the kitchen.
- Monitor inventory levels, manage stock rotation, and minimize waste for both food and beverage items.
- Handle customer inquiries, feedback, and complaints efficiently to ensure guest satisfaction.
- Create and manage staff schedules, ensuring adequate coverage for all shifts.
- Supervise the cleaning and maintenance of dining areas, kitchen equipment, and staff lodging facilities.
- Conduct regular inspections of staff lodging to ensure cleanliness, safety, and compliance with company policies.
- Address and resolve issues related to staff accommodation promptly and professionally.
- Assist in menu planning, costing, and special event coordination.
- Prepare daily reports on sales, operational issues, and staff performance.
- Ensure compliance with all relevant health, safety, and labor laws.
Required Skills
- Proven experience in restaurant supervision or a similar leadership role.
- Strong understanding of both kitchen and dining operations.
- Exceptional leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Proficiency in inventory management and cost control.
- Ability to work effectively in a fast-paced and demanding environment.
- Knowledge of food safety and hygiene regulations.
- Strong problem-solving and decision-making skills.
- Familiarity with staff welfare and lodging management best practices.
Preferred Qualifications
- Bachelor's degree or HND in Hospitality Management, Culinary Arts, or a related field.
- Certifications in Food Safety and Hygiene.
- Experience with POS systems and restaurant management software.
- Multilingual abilities (e.g., English and local dialects).
Perks & Benefits
- Competitive salary package.
- Opportunity for career growth and professional development.
- Comprehensive health and wellness benefits.
- Staff meals during shifts.
- Supportive and collaborative work environment.
- Direct impact on guest satisfaction and team welfare.
How to Apply
Interested candidates are invited to click the application link below to submit their resume and a cover letter detailing their relevant experience and why they are the ideal candidate for this role. Please ensure your application highlights your experience in both restaurant operations and any experience with staff accommodation management.
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