About Company
Are you an ICT Technician seeking a collaborative environment where innovation thrives? Career.supersecrets is a dynamic force, dedicated to enhancing digital operations and empowering professional growth. We champion a culture of continuous learning and provide our technical team with the resources needed to excel. For an ICT Technician, this means direct engagement with diverse systems, exciting challenges, and a tangible impact on our success. Join us and discover a workplace where your expertise is valued, your contributions are celebrated, and your career trajectory is limitless.
Advertisement
Job Description
Career.supersecrets is seeking a dedicated and technically proficient ICT Technician to join our growing team in Sapele, Delta. In this crucial role, you will be the frontline support for our technological infrastructure, ensuring seamless operations across all departments. We are looking for an individual with a strong foundation in hardware, software, and network troubleshooting, coupled with excellent problem-solving abilities and a commitment to user satisfaction. This position offers a unique opportunity to work with diverse systems and applications, contributing directly to the efficiency and productivity of our organization.
As an ICT Technician, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. Your daily tasks will range from diagnosing and resolving technical issues, installing and configuring hardware and software, to maintaining network functionality and ensuring data security. We pride ourselves on fostering a supportive and innovative environment where continuous learning is encouraged, and your professional development is a priority. If you are passionate about technology, eager to tackle new challenges, and thrive in a fast-paced environment where your skills make a real difference, we encourage you to apply. This role is perfect for someone who enjoys hands-on technical work, has a keen eye for detail, and possesses the ability to communicate complex technical information clearly and concisely to non-technical users. Join us and help shape the future of our digital landscape in Sapele!
Key Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Install, configure, and maintain computer systems, peripherals, and software applications.
- Perform routine maintenance on IT equipment to ensure optimal performance and longevity.
- Assist users with technical queries and provide training on new software or hardware.
- Monitor network performance and troubleshoot connectivity problems.
- Manage user accounts, permissions, and access rights.
- Implement and maintain data backup and recovery procedures.
- Ensure compliance with IT security policies and protocols.
- Document technical procedures, system configurations, and troubleshooting steps.
- Collaborate with senior IT staff on complex projects and system upgrades.
Required Skills
- Proficiency in Windows operating systems and Microsoft Office Suite.
- Strong knowledge of computer hardware components and troubleshooting.
- Basic understanding of network protocols (TCP/IP, DNS, DHCP).
- Experience with anti-virus software and basic cybersecurity practices.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Diploma or Bachelor's degree in Computer Science, Information Technology, or a related field.
- CompTIA A+, Network+, or similar industry certifications.
- Experience with IT service management (ITSM) tools.
- Familiarity with server operating systems (Windows Server, Linux).
- Previous experience in a help desk or IT support role.
Perks & Benefits
- Competitive salary package.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and certification sponsorship.
- A supportive and collaborative work environment.
- Exposure to diverse technologies and challenging projects.
- Paid time off and holidays.
How to Apply
Interested and qualified candidates are encouraged to click on the application link below to submit their CV and a cover letter detailing their relevant experience and why they are a great fit for this role. We look forward to reviewing your application!
Advertisement
