About Company
Are you passionate about ensuring guest satisfaction through meticulous behind-the-scenes work? Career.supersecrets connects dedicated individuals like you with leading hospitality opportunities. We understand the vital role a Laundry Attendant plays in a hotel’s reputation. Join a team where your precision, efficiency, and commitment to cleanliness are not just valued, but essential to our partners’ success. We champion your growth and ensure you find a workplace that respects your contribution to an outstanding guest experience in Grahamstown.
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Job Description
We are seeking a diligent and meticulous Laundry Attendant to join our dynamic hotel service team in Grahamstown (Makhanda), Eastern Cape. As a Laundry Attendant, you will be instrumental in maintaining the highest standards of cleanliness and hygiene for all hotel linens, uniforms, and guest laundry. Your work ensures that every item presented to our guests and staff is impeccably clean, fresh, and perfectly pressed, directly contributing to a comfortable and luxurious experience. This role requires an individual with a keen eye for detail, a strong work ethic, and the ability to operate laundry machinery safely and efficiently. You will be responsible for sorting, washing, drying, folding, and ironing a large volume of items daily, adhering to strict sanitation protocols and quality control standards. If you thrive in a fast-paced environment and take pride in delivering exceptional results that uphold a premium brand image, we encourage you to apply. This is more than just a job; it’s an opportunity to be a cornerstone of guest satisfaction, working alongside a supportive team dedicated to excellence.
Key Responsibilities
- Sort all soiled linens (towels, sheets, tablecloths, uniforms) according to type, color, and degree of soil before washing.
- Operate commercial laundry equipment, including washers, dryers, and ironers, in a safe and efficient manner.
- Load and unload laundry machines, ensuring correct water temperatures, detergent amounts, and cycle selections are used.
- Visually inspect laundered items for stains, damage, or wear, and re-wash or report as necessary.
- Fold, iron, and press all hotel linens and uniforms neatly and uniformly, preparing them for storage or immediate use.
- Maintain cleanliness and organization of the laundry area, including equipment, floors, and storage shelves.
- Report any equipment malfunctions or maintenance needs to the supervisor promptly.
- Adhere strictly to all health, safety, and hygiene standards and company policies.
- Handle guest laundry requests with confidentiality, care, and efficiency.
- Assist with inventory management of laundry supplies and linens as required.
Required Skills
- Proven experience in a laundry or housekeeping role, preferably within a hotel or hospitality setting.
- Ability to operate industrial laundry equipment (washers, dryers, ironers).
- Strong attention to detail and a commitment to maintaining high standards of cleanliness and quality.
- Good physical stamina and the ability to stand for extended periods, lift heavy bags of laundry, and push/pull linen carts.
- Basic understanding of laundry chemicals and their safe usage.
- Ability to work independently and as part of a team in a fast-paced environment.
- Reliability and punctuality.
Preferred Qualifications
- High school diploma or equivalent.
- Knowledge of different fabric types and appropriate washing/drying methods.
- First aid certification (advantageous).
- Customer service orientation.
Perks & Benefits
- Competitive salary package.
- Opportunities for career growth and professional development within the hospitality sector.
- Staff meals provided during shifts.
- Supportive and collaborative team environment.
- Statutory benefits (UIF, provident fund).
How to Apply
Ready to make a difference with your dedication to cleanliness and service? We invite you to become a valued member of our team. Please click on the application link below to submit your resume and a brief cover letter outlining your relevant experience.
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