About Company
Are you ready to elevate your career in hospitality? Career.supersecrets is a dynamic recruitment firm dedicated to connecting exceptional talent with leading establishments across Lagos. We pride ourselves on fostering growth and providing opportunities where passion for service meets professional excellence. Our partners include some of the most exciting and innovative dining venues, offering environments where your leadership truly shines. Join us in shaping the future of fine dining experiences, starting with this pivotal supervisor role.
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Job Description
Are you a seasoned hospitality professional with a passion for excellence in both culinary arts and exceptional dining experiences? Career.supersecrets is delighted to represent a distinguished establishment on Lagos Island, seeking a highly motivated and experienced Restaurant Supervisor to lead their kitchen and dining operations. This is an unparalleled opportunity to steer the daily rhythm of a bustling restaurant, ensuring seamless service and culinary delight from prep to plate.
As a Restaurant Supervisor, you will be the linchpin connecting the dynamic energy of the kitchen with the gracious service of the dining area. Your dual expertise will be crucial in maintaining the highest standards of food quality, presentation, and customer satisfaction. You will be responsible for overseeing all aspects of daily operations, including staff supervision, training, and performance management for both back-of-house and front-of-house teams. Your leadership will inspire a culture of efficiency, teamwork, and continuous improvement, ensuring every guest visit is memorable.
Beyond managing operations, you will play a vital role in inventory control, waste reduction, and maintaining strict adherence to health and safety regulations. You’ll be tasked with scheduling staff efficiently, managing labor costs, and actively participating in menu development discussions, contributing your insights to elevate the dining experience. A key aspect of this role involves fostering a positive and productive environment, resolving any operational challenges promptly, and ensuring effective communication between all departments. The ideal candidate will possess a keen eye for detail, exceptional problem-solving abilities, and a proven track record in a fast-paced restaurant setting. This position also uniquely includes staff lodging, offering a convenient and supportive living arrangement to ensure you are well-rested and ready to lead your team to success. If you are ready to take on a leadership challenge where your impact is tangible and your passion for hospitality is celebrated, we encourage you to apply.
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Key Responsibilities
- Oversee and manage daily operations of both kitchen and dining areas, ensuring seamless workflow.
- Supervise, train, mentor, and evaluate restaurant staff across all shifts, fostering a cohesive team.
- Ensure consistent high standards of food quality, presentation, and service delivery.
- Manage inventory, stock control, and ordering for all kitchen and dining supplies to minimize waste.
- Maintain a pristine, organized, and hygienic work environment in compliance with health codes.
- Actively address customer feedback, resolve complaints promptly, and ensure guest satisfaction.
- Enforce all relevant health, safety, and hygiene regulations diligently.
- Develop and manage staff schedules, monitor attendance, and control labor costs effectively.
- Collaborate with management and culinary teams to develop new menus and promotional strategies.
- Monitor financial performance, analyze sales data, and implement cost-saving measures.
- Facilitate clear and effective communication between kitchen and front-of-house teams.
- Ensure all staff are adhering to company policies and operational procedures.
Required Skills
- Minimum of 3 years of proven experience in a supervisory role within a high-volume restaurant setting.
- Exceptional leadership, team management, and motivational abilities.
- Outstanding communication and interpersonal skills, with a customer-centric approach.
- Comprehensive understanding of restaurant operations, including both kitchen and front-of-house dynamics.
- Demonstrated ability to thrive and maintain composure in a fast-paced, demanding environment.
- Proficiency in Point-of-Sale (POS) systems and basic office software.
- In-depth knowledge of food safety, hygiene regulations, and quality control standards.
- Strong problem-solving skills and conflict resolution capabilities.
- Ability to manage budgets, control costs, and optimize operational efficiency.
Preferred Qualifications
- Degree or Diploma in Hospitality Management, Culinary Arts, or a related field.
- Prior experience in a high-end or fine-dining establishment.
- Certification in food safety management (e.g., HACCP).
- Multilingual abilities, especially local Nigerian languages.
- Experience with staff accommodation management or a similar lodging service.
Perks & Benefits
- Competitive salary package with performance-based bonuses.
- Comprehensive health and wellness benefits.
- Comfortable and convenient staff lodging provided.
- Significant opportunities for career growth and professional development within the hospitality sector.
- Complimentary employee meals during shifts.
- Work in a dynamic, supportive, and highly collaborative team environment.
- Generous paid time off and public holidays.
How to Apply
Interested and qualified candidates are invited to submit their application by clicking the link below. Please ensure your resume highlights your extensive experience in both kitchen and dining supervision, as well as any relevant leadership roles. We look forward to reviewing your qualifications and potentially welcoming you to a leading role in Lagos’ vibrant hospitality scene.
