About Company
Presken Hotel Lekki Phase 2 is a contemporary and inviting hospitality destination nestled in the vibrant heart of Lekki. We pride ourselves on offering guests a blend of comfort, convenience, and exceptional service. Our modern facilities, including a well-regarded restaurant, cater to both business travelers and leisure seekers, ensuring a memorable stay. At Presken, we believe that outstanding service begins with an outstanding team, and we are committed to fostering a supportive and professional environment where our employees can thrive and grow. Join us in delivering unforgettable dining experiences and upholding our reputation for excellence.
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Job Description
Are you a passionate and aspiring leader with a keen eye for detail and a desire to build a career in hospitality? Presken Hotel Lekki Phase 2 is seeking a dedicated Junior Restaurant Supervisor to join our dynamic dining services team. This is an exceptional opportunity for an individual eager to step into a supervisory role, gain hands-on experience, and contribute significantly to our guest satisfaction. We are committed to fostering talent, and for this crucial position, we are pleased to offer accommodation as part of the compensation package, providing a convenient and comfortable living solution within the vibrant Lekki community for our team member.
As a Junior Restaurant Supervisor, you will play a pivotal role in the day-to-day operations of our bustling restaurant, which serves a diverse clientele ranging from hotel guests to local patrons. You will work closely with the Restaurant Manager to ensure seamless service delivery, uphold high standards of food quality and presentation, and create an inviting, memorable atmosphere for all our guests. Your responsibilities will span from assisting with staff training and development, including onboarding new team members and conducting regular performance feedback, to managing daily staff schedules and allocating tasks effectively. You will also be instrumental in handling guest inquiries, proactively addressing feedback, and resolving any operational issues or complaints swiftly and professionally to ensure an exceptional dining experience. We are looking for someone who can lead by example, motivate a team of service professionals, and maintain composure and efficiency in a fast-paced, sometimes high-pressure environment. This role offers a fantastic pathway for career progression within the hospitality industry, particularly for those who demonstrate initiative, a strong work ethic, and a genuine passion for guest service and operational excellence. If you’re ready to take on a challenging yet rewarding position where your contributions are valued, your professional growth is supported through mentorship and training, and you can truly make a difference in our guest experience, we encourage you to apply. This role is more than just a job; it’s an opportunity to develop your leadership skills, immerse yourself in the vibrant world of hotel dining, and become an integral part of the Presken Hotel family in Lekki.
Key Responsibilities
- Assist the Restaurant Manager in overseeing daily dining operations.
- Supervise, train, and mentor restaurant staff, including waiters, hosts, and bussers.
- Ensure high standards of customer service, food quality, and restaurant cleanliness.
- Handle guest inquiries and complaints promptly and professionally.
- Monitor inventory, manage orders, and minimize waste.
- Assist with staff scheduling, shift management, and performance evaluations.
- Maintain a safe and compliant working environment, adhering to health and safety regulations.
- Support promotional activities and special events within the restaurant.
- Open and close the restaurant as per operational guidelines.
Required Skills
- Minimum of 1-2 years of experience in a restaurant or hospitality setting, preferably in a supervisory or senior front-of-house role.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Proficiency in POS systems and basic computer applications.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A passion for delivering exceptional customer service.
- Problem-solving skills and ability to handle stressful situations calmly.
- Fluency in English (written and spoken).
- High school diploma or equivalent.
Preferred Qualifications
- Diploma or degree in Hospitality Management, Food & Beverage Services, or a related field.
- Experience in a hotel restaurant environment.
- Knowledge of Nigerian and international cuisine.
- Additional language proficiency (e.g., Yoruba, Igbo).
- First Aid and Food Safety certification.
Perks & Benefits
- Competitive monthly salary.
- Accommodation provided within Lekki.
- Health and wellness programs.
- Opportunities for professional development and career growth.
- Staff meals during shifts.
- Supportive and inclusive work environment.
- Paid time off.
How to Apply
Interested candidates are invited to submit their comprehensive resume and a cover letter outlining their experience and suitability for this role. Please click on the application link below to apply for the job.
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