About Company
The Place Restaurant is a leading player in Nigeria’s fast-casual dining and hospitality sector, renowned for delivering exceptional culinary experiences and vibrant dining environments. With multiple strategically located outlets across Lagos, we are committed to serving delicious, high-quality Nigerian and continental cuisine in a welcoming atmosphere. Our success is built on a foundation of dedicated staff, innovative practices, and a steadfast commitment to customer satisfaction. We are a dynamic and growing organization that values teamwork, professional development, and excellence in service delivery. Joining The Place means becoming part of a family that is passionate about food, people, and creating memorable moments.
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Job Description
We are seeking a highly motivated and experienced Restaurant Supervisor to oversee our kitchen and dining operations in our bustling Alimosho, Lagos outlet. This is a critical role that requires a hands-on leader capable of managing daily restaurant activities, ensuring superior customer service, maintaining operational efficiency, and upholding the highest standards of food quality and hygiene. The successful candidate will be responsible for supervising a dedicated team, coordinating kitchen and front-of-house staff, and contributing significantly to the overall success of the restaurant. This role offers the added benefit of on-site accommodation, underscoring our commitment to supporting our key team members. If you possess a strong background in restaurant management, a passion for culinary excellence, and an ability to inspire a team, we invite you to apply. You will be instrumental in creating a positive dining experience for our guests and a productive work environment for our staff, all while contributing to the continuous growth and reputation of The Place Restaurant.
Key Responsibilities
- Oversee daily operations of both kitchen and dining areas, ensuring smooth and efficient service flow.
- Supervise, train, and mentor restaurant staff (chefs, cooks, waiters, cleaners), fostering a positive and productive work environment.
- Ensure adherence to food safety, hygiene, and sanitation standards in all food preparation and service areas.
- Manage inventory, conduct stock takes, and place orders for food, beverages, and supplies.
- Handle customer inquiries, complaints, and feedback promptly and professionally to ensure high levels of customer satisfaction.
- Monitor food quality, presentation, and portion control to maintain brand standards.
- Assist in scheduling staff shifts, managing attendance, and evaluating performance.
- Implement and enforce company policies and procedures, including cash handling and security protocols.
- Collaborate with the Restaurant Manager to achieve sales targets and operational goals.
- Conduct regular inspections of the premises to ensure cleanliness and adherence to safety regulations.
- Support new menu rollouts and promotional activities as required.
- Ensure proper maintenance and functionality of all restaurant equipment and report any issues promptly.
Required Skills
- Proven experience in restaurant supervision or a similar leadership role in the food and beverage industry.
- Strong knowledge of food safety and hygiene regulations.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage a diverse team effectively and resolve conflicts professionally.
- Proficiency in inventory management and stock control.
- Customer-centric approach with a passion for delivering exceptional service.
- Problem-solving abilities and capability to work under pressure.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
Preferred Qualifications
- OND or HND in Hospitality Management, Culinary Arts, or a related field.
- Experience with point-of-sale (POS) systems and basic computer applications.
- First Aid and CPR certification.
- Familiarity with local Alimosho market and supplier networks.
Perks & Benefits
- Competitive salary package.
- On-site accommodation provided.
- Daily staff meals.
- Health and wellness benefits.
- Opportunities for professional growth and career advancement within a growing organization.
- Performance-based bonuses.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your experience in restaurant supervision, particularly in both kitchen and dining operations.
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