About Company
Rite Foods Limited is a proudly Nigerian company with a rich history of producing exceptional and innovative products that have become household names across the nation. As a leading player in the Fast-Moving Consumer Goods (FMCG) sector, we are renowned for our commitment to quality, taste, and consumer satisfaction. Our diverse portfolio includes popular brands like Bigi drinks, Fearless energy drinks, and Rite Sausages, enjoyed by millions daily. At Rite Foods, we believe in nurturing talent, fostering a dynamic work environment, and empowering our employees to contribute significantly to our collective success. We are a company driven by excellence, innovation, and a passion for making a positive impact on the lives of our consumers and communities. Join us and be part of a team that is shaping the future of the food and beverage industry in Nigeria.
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Job Description
Are you an enthusiastic, highly organized individual with a keen eye for detail, ready to kickstart your career in a dynamic and fast-paced environment? Rite Foods Limited, a leading player in Nigeria’s vibrant food and beverage industry, is seeking a dedicated Sales Support Assistant specializing in Order Processing to join our thriving team in Amuwo Odofin, Lagos. This entry-level position is perfect for someone eager to learn the intricacies of sales operations, contribute to seamless customer experiences, and grow within a reputable organization.
As a Sales Support Assistant, you will be the backbone of our sales team, playing a crucial role in ensuring the efficient and accurate processing of customer orders. Your commitment to precision will directly impact our ability to deliver high-quality products to our customers promptly. You will work closely with our sales, logistics, and customer service departments, providing essential administrative support and facilitating smooth communication channels. This role offers an excellent opportunity to develop foundational skills in sales administration, data management, and customer relations, setting you on a path for a successful career in a market-leading company. If you’re passionate about accuracy, thrive on organization, and are looking for a place where your meticulous efforts genuinely make a difference, we encourage you to apply and become a vital part of the Rite Foods success story.
Key Responsibilities
- Accurately receiving, reviewing, and processing sales orders from various channels (email, phone, sales representatives) into the company’s Enterprise Resource Planning (ERP) system or designated order management software.
- Verifying order details, including product codes, quantities, pricing, and delivery instructions, to ensure compliance with company policies and customer agreements.
- Communicating effectively with sales representatives and customers to resolve any discrepancies, clarify order specifics, or provide updates on order status.
- Coordinating with the logistics and warehouse teams to schedule order fulfillment and dispatch, ensuring timely delivery and optimal inventory management.
- Maintaining comprehensive and up-to-date records of all sales orders, customer interactions, and related documentation, ensuring easy retrieval and audit readiness.
- Generating periodic reports on order processing volumes, pending orders, and potential issues, providing valuable insights to the sales management team.
- Assisting with the preparation of sales-related documents, such as invoices, delivery notes, and credit memos.
- Addressing customer inquiries regarding orders, product availability, and delivery schedules in a professional and courteous manner.
- Supporting the sales team with various administrative tasks as needed, contributing to overall departmental efficiency.
- Proactively identifying opportunities for process improvement in order entry and sales support workflows to enhance operational effectiveness.
- Adhering strictly to all company policies, procedures, and ethical guidelines in all aspects of work.
- Participating in training sessions and workshops to enhance product knowledge and system proficiency.
Required Skills
- Strong organizational and time management skills
- Exceptional attention to detail and accuracy
- Proficiency in basic computer applications (MS Office Suite, especially Excel)
- Excellent verbal and written communication skills
- Ability to work effectively in a fast-paced and team-oriented environment
- Proactive problem-solving abilities
- Customer service-oriented mindset
Preferred Qualifications
- Ordinary National Diploma (OND) or Higher National Diploma (HND) in Business Administration, Marketing, Economics, or a related field.
- Previous internship or entry-level administrative/clerical experience, preferably in a sales or customer service department.
- Familiarity with sales order processing software or ERP systems (e.g., SAP, Oracle) is a plus.
- A genuine interest in the FMCG industry.
Perks & Benefits
- Competitive entry-level salary
- Comprehensive health insurance coverage
- Paid time off and holidays
- Opportunities for professional development and training
- Clear career growth path within a reputable company
- Supportive and collaborative work environment
- Employee wellness programs
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your organizational skills, attention to detail, and any relevant administrative experience.
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