About Company
San Pietro Restaurant, nestled in the heart of Scunthorpe, is renowned for delivering an exquisite fine dining experience. We pride ourselves on our innovative modern British cuisine with Italian influences, using only the freshest, locally sourced ingredients. Our commitment to culinary excellence extends to our impeccable service, creating memorable moments for every guest. With a passionate team dedicated to hospitality, San Pietro has become a cherished destination for those seeking exceptional food, wine, and atmosphere in Lincolnshire. We believe in nurturing talent and fostering a supportive, dynamic work environment where every team member contributes to our success and shares our vision for unparalleled guest satisfaction.
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Job Description
Are you a naturally warm, engaging individual with a passion for delivering outstanding customer service? San Pietro Restaurant, a beacon of culinary excellence in Scunthorpe, is seeking enthusiastic and dedicated Waiting Staff to join our distinguished front-of-house team. This is an exciting opportunity to become an integral part of a restaurant celebrated for its innovative cuisine and refined dining experience. We pride ourselves on creating an atmosphere where every detail, from the ambient lighting to the presentation of each dish, contributes to an unforgettable occasion.
As Waiting Staff at San Pietro, you will be the face of our restaurant, playing a pivotal role in ensuring every guest enjoys a seamless and memorable visit. Your responsibilities will extend beyond simply taking orders; you will be an ambassador for our brand, guiding guests through our exquisite modern British menu with Italian influences, offering informed recommendations on both food and our carefully curated wine list, and anticipating their needs with grace and efficiency. You’ll be instrumental in setting up dining areas, maintaining impeccable cleanliness, and ensuring that all service standards are consistently met. This role requires a keen eye for detail, the ability to work calmly under pressure during peak service times, and a proactive approach to guest satisfaction. You’ll work closely with both the kitchen and bar teams to maintain high standards of service, ensuring timely delivery of dishes and beverages, and upholding the sophisticated ambiance that defines San Pietro.
We are looking for individuals who are not only skilled in table service but also possess genuine enthusiasm for food and wine, eager to learn about our seasonal menus, daily specials, and the stories behind our ingredients. You will be encouraged to grow and develop within our dynamic environment, with opportunities for training and advancement for those who demonstrate commitment and excellence. You will be expected to maintain a professional appearance, demonstrate excellent communication skills with both guests and colleagues, and work collaboratively to support your team, ensuring a harmonious and efficient operation. This role offers the chance to hone your hospitality skills in a premium setting, contributing to a team that values precision, passion, and perfection in every detail. If you thrive in a fast-paced, elegant environment and are committed to creating extraordinary dining experiences for discerning clientele, we encourage you to apply. This position is perfect for someone looking to elevate their career in hospitality within a supportive and prestigious establishment, where hard work is recognised and rewarded.
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Key Responsibilities
- Warmly greet guests upon arrival and seat them promptly and courteously.
- Present menus, explain daily specials, and accurately answer questions regarding food and beverages.
- Take food and drink orders with precision and relay them efficiently to the kitchen and bar staff.
- Serve food and beverages to guests in a professional, timely, and elegant manner, adhering to San Pietro's service standards.
- Monitor guest satisfaction, anticipate their needs, and respond to requests politely and promptly to enhance their dining experience.
- Clear tables, reset dining areas, and maintain impeccable cleanliness and orderliness throughout service.
- Handle cash and card transactions accurately and efficiently, processing payments and reconciling bills.
- Collaborate effectively with kitchen staff, bar staff, and other front-of-house team members to ensure seamless service.
- Adhere strictly to all food safety, hygiene, and health and safety regulations.
- Assist with opening and closing duties, including setting up dining areas, polishing glassware, and breaking down service stations.
Required Skills
- Excellent customer service and interpersonal communication skills.
- Ability to work efficiently and remain calm in a fast-paced, high-pressure environment.
- Strong attention to detail and ability to multitask effectively.
- Positive attitude, strong work ethic, and a proactive team-player mentality.
- Professional appearance and a polite, welcoming demeanor.
- Basic understanding of food safety and hygiene practices.
- Reliability, punctuality, and flexibility to work evenings, weekends, and holidays.
Preferred Qualifications
- Previous experience (1+ year) in a restaurant or hospitality setting, preferably in fine dining.
- Knowledge of fine dining etiquette and advanced service standards.
- Familiarity with point-of-sale (POS) systems.
- Basic wine and beverage knowledge, including spirits and cocktails.
- NVQ Level 2 in Food & Beverage Service or equivalent certification.
Perks & Benefits
- Competitive hourly wage plus generous tips.
- Opportunities for professional development and ongoing training in service and hospitality.
- Complimentary staff meals during shifts.
- Discounted dining at San Pietro for you and your guests.
- A supportive, collaborative, and professional team environment.
- Potential for career progression and advancement within a renowned establishment.
How to Apply
To express your interest in this exciting opportunity and become a part of the San Pietro team, please click on the application link below. We look forward to reviewing your application and learning more about how your skills and passion for hospitality can contribute to our continued success.
