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User Research Specialist

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🏢 Tarkwa Bay Oil and Gas📍 Borokiri, Port Harcourt💼 Full-Time💻 On-site🏭 Oil and Gas💰 ₦1,500,000 - ₦2,500,000 per year

About Company

Tarkwa Bay Oil and Gas is a dynamic and rapidly growing energy company operating in the Niger Delta region. We are committed to excellence, innovation, and sustainable practices. We value our employees and provide a supportive and collaborative work environment. We are dedicated to delivering high-quality services to our clients and making a positive contribution to the communities in which we operate. We believe in fostering a culture of continuous learning and development, empowering our team members to reach their full potential.

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Job Description

We are seeking a highly motivated and experienced User Research Specialist to join our growing team. The ideal candidate will have a proven track record in conducting user research, analyzing data, and presenting findings to stakeholders. This role will be instrumental in shaping the user experience of our various digital products and services, ensuring they meet the needs and expectations of our customers. You will be responsible for designing and executing user research studies, analyzing qualitative and quantitative data, and communicating your findings clearly and effectively to improve our products and services. This is a highly collaborative role that requires strong communication, interpersonal, and problem-solving skills. You will work closely with product managers, designers, and engineers to ensure a user-centered approach throughout the product development lifecycle. The position will involve both independent work and collaboration within a cross-functional team.

Key Responsibilities

  • Design and conduct a range of user research activities, including user interviews, usability testing, surveys, and contextual inquiries.
  • Develop and manage research plans, including participant recruitment, data collection, and analysis.
  • Analyze qualitative and quantitative data from various sources to identify trends, insights, and areas for improvement.
  • Prepare and present clear, concise, and actionable research reports and presentations to stakeholders.
  • Collaborate effectively with product managers, designers, and engineers to integrate user research findings into the product development process.
  • Stay abreast of the latest trends and best practices in user research.
  • Contribute to the development and improvement of the company's user research methodologies and processes.

Required Skills

  • Proven experience in conducting user research (qualitative and quantitative)
  • Proficiency in user research methodologies (e.g., usability testing, interviews, surveys)
  • Strong analytical and data interpretation skills
  • Excellent communication, presentation, and interpersonal skills
  • Proficiency in data analysis software (e.g., SPSS, R, Excel)
  • Experience with user research tools (e.g., UserTesting, Optimal Workshop)
  • Ability to work independently and as part of a team

Preferred Qualifications

  • Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, or a related field
  • Master's degree in a related field is a plus
  • Experience in the energy or technology industry is a plus
  • Experience working in an Agile environment

Perks & Benefits

  • Competitive salary and benefits package
  • Opportunities for professional development and growth
  • Collaborative and supportive work environment
  • Health insurance
  • Paid time off

How to Apply

Click on the link below to apply for this exciting opportunity!

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