About Company
Reliance Health is a leading health technology company revolutionizing access to healthcare in Nigeria. We are driven by a mission to make healthcare accessible and affordable for millions of Nigerians through innovative health plans, digital health solutions, and a robust network of healthcare providers. Our integrated approach leverages technology to deliver a seamless and superior healthcare experience, from telemedicine to in-person care. We foster a vibrant, inclusive, and forward-thinking work environment where our diverse team is empowered to create impactful solutions that transform lives. At Reliance Health, you’re not just joining a company; you’re joining a movement to build a healthier future for all.
Advertisement
Job Description
Are you an enthusiastic and driven individual looking to kickstart your career in sales and customer engagement? Reliance Health, a leading health technology company revolutionizing access to healthcare in Nigeria, is seeking a passionate Entry-Level Sales Support Officer to join our dynamic Customer Acquisition team in Alapere, Lagos. This is an incredible opportunity for a proactive individual to contribute directly to our mission of making healthcare accessible and affordable for millions.
As a Sales Support Officer specializing in Customer Acquisition, you will play a crucial role in enabling our sales team to reach new clients and expand our market presence. This entry-level position is designed for individuals with minimal to no prior professional experience but possess a strong desire to learn, grow, and make a tangible impact. You will be instrumental in the initial stages of the customer journey, from identifying potential leads to assisting in the preparation of compelling proposals and presentations that showcase Reliance Health’s innovative solutions. This role is a direct pipeline to understanding the nuances of B2B and B2C sales within the health tech sector, offering a comprehensive introduction to market analysis, client engagement strategies, and closing techniques.
Your day-to-day will involve a blend of administrative support, data management, and direct communication with prospective clients. You will be responsible for meticulously maintaining customer databases, ensuring all information is accurate and up-to-date, which is vital for effective sales strategies. Furthermore, you’ll assist in lead generation activities, helping to research and qualify potential customers who stand to benefit most from our health plans. This involves understanding customer needs, preliminary screening, and scheduling initial meetings for the sales team. You will also coordinate sales activities, manage calendars for the sales team, and prepare reports on sales metrics and progress, providing valuable insights that drive our strategic decisions. This role offers a unique vantage point into the operations of a fast-growing tech-driven healthcare company, providing invaluable insights into sales processes, customer relationship management, and the broader health insurance landscape. It’s an opportunity to learn from industry leaders and contribute to a mission that genuinely transforms lives.
Advertisement
Reliance Health is committed to fostering a supportive and collaborative environment where every team member is empowered to succeed. For this entry-level role, we are looking for someone who is not afraid to ask questions, takes initiative, and possesses excellent communication skills, both written and verbal. You will work closely with experienced Sales Executives and Managers, receiving mentorship and guidance that will accelerate your professional development. We value curiosity and a proactive approach to learning, and we provide resources to help you master the tools and techniques vital for success in this role. If you are a natural problem-solver, highly organized, and passionate about helping people access better healthcare, then this is the perfect stepping stone for your career. Join us and be part of a team that is genuinely making a difference in communities across Nigeria, building a healthier future one customer at a time.
Key Responsibilities
- Assist the sales team in identifying, researching, and qualifying potential leads for customer acquisition.
- Maintain and update customer databases with accurate information, ensuring data integrity for sales strategies.
- Prepare sales presentations, proposals, and other necessary documents to support sales pitches.
- Coordinate and schedule meetings, appointments, and follow-ups for the sales executives.
- Provide administrative support to the sales team, including managing calendars and organizing sales materials.
- Communicate professionally with prospective clients via phone and email to gather preliminary information and qualify interest.
- Generate reports on sales activities, lead status, and customer acquisition progress.
- Collaborate with marketing and other internal teams to ensure alignment of customer acquisition efforts.
- Participate in training and development sessions to enhance product knowledge and sales support skills.
Required Skills
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities.
- Proficiency in using basic office software (e.g., Microsoft Office Suite, Google Workspace).
- High level of attention to detail and accuracy.
- Proactive attitude and strong eagerness to learn.
- Ability to work effectively in a fast-paced team environment.
- Customer service orientation with a pleasant and professional demeanor.
Preferred Qualifications
- Ordinary National Diploma (OND) or equivalent qualification in Business Administration, Marketing, or a related field.
- Previous experience in a customer service, administrative, or sales-related internship role.
- Familiarity with CRM software is a plus (e.g., Salesforce, HubSpot).
- Ability to speak local Nigerian languages in addition to English.
Perks & Benefits
- Comprehensive health benefits (medical, dental, vision) through Reliance Health's plans.
- Opportunities for professional growth and career development within a rapidly expanding company.
- Mentorship from experienced sales and healthcare professionals.
- A dynamic, collaborative, and supportive work environment.
- Paid time off and public holidays.
- Employee wellness programs.
- Competitive entry-level salary.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking the link below. Please ensure your resume highlights any relevant skills or experiences, even if informal, that demonstrate your readiness for this entry-level role. We look forward to reviewing your application!
