About Company
Chi Limited is a leading and innovative company in the Nigerian food and beverage industry, dedicated to producing high-quality, nourishing, and refreshing products that enrich the lives of our consumers. With a strong commitment to excellence and a passion for continuous improvement, we have established ourselves as a household name, known for beloved brands across various categories, including dairy, fruit juices, snacks, and more. Our success is built on a foundation of integrity, teamwork, and a relentless pursuit of customer satisfaction. We foster a dynamic and supportive work environment where employees are empowered to grow, develop their skills, and contribute meaningfully to our collective achievements. Joining Chi Limited means becoming part of a vibrant team that drives innovation, champions quality, and makes a real impact on the daily lives of millions. We believe in nurturing talent and providing ample opportunities for career progression within our expansive operations.
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Job Description
Are you a highly organized individual with a keen eye for detail and a desire to kick-start your career in sales support? Chi Limited is seeking an enthusiastic and proactive Entry-Level Sales Administrator specializing in Order Processing to join our dedicated team in Bariga, Shomolu. This role is perfect for someone eager to learn the foundational elements of sales operations within a fast-paced, high-volume environment. As a Sales Administrator, you will be instrumental in ensuring the smooth and efficient processing of customer orders, playing a critical role in maintaining our high standards of customer satisfaction and operational efficiency. Your daily tasks will involve everything from accurate data entry into our sales systems to coordinating with various internal departments, including the sales team, logistics, and finance, to ensure timely delivery and proper invoicing. You will be a vital link between our sales force and our customers, contributing directly to our sales success by providing exceptional administrative support. This entry-level position offers a fantastic opportunity to gain invaluable experience, develop core administrative and sales support skills, and grow within a reputable and expanding company in the FMCG sector. We are looking for someone who is not only meticulous and reliable but also possesses excellent communication skills and a positive, can-do attitude. If you’re ready to take on a challenging yet rewarding role where your contributions are valued, we encourage you to apply and become a part of the Chi Limited family.
Key Responsibilities
- Receive, verify, and accurately process customer orders received via various channels (phone, email, sales team) into the company’s ERP/CRM system.
- Ensure all order details, pricing, and product codes are correct before processing to prevent discrepancies.
- Liaise with the sales team to clarify any ambiguities or missing information on orders.
- Coordinate with the logistics and warehouse departments to confirm product availability and schedule timely dispatches.
- Monitor the status of orders from processing to delivery, providing updates to the sales team and customers as required.
- Handle customer inquiries related to order status, delivery schedules, and product availability with professionalism and efficiency.
- Generate sales reports, order summaries, and other administrative documents as needed.
- Maintain organized and up-to-date sales records and customer databases.
- Assist in resolving order-related issues or customer complaints promptly and effectively.
- Support the sales department with general administrative tasks as directed.
Required Skills
- Strong organizational and time management skills.
- Excellent attention to detail and accuracy in data entry.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Good verbal and written communication skills.
- Ability to work effectively in a team-oriented environment.
- Proactive and eager to learn new systems and processes.
- High school diploma or equivalent.
Preferred Qualifications
- OND/HND/BSc in Business Administration, Marketing, or a related field.
- Prior experience (even internship) in an administrative or customer service role.
- Familiarity with ERP or CRM software is a plus.
- Ability to thrive in a fast-paced, dynamic work environment.
Perks & Benefits
- Comprehensive health and wellness benefits.
- Opportunities for professional development and training.
- Career growth pathways within a leading FMCG company.
- A supportive and collaborative work environment.
- Employee recognition programs.
- Paid time off and holidays.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your organizational skills, attention to detail, and any relevant experience. We look forward to reviewing your application!
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