About Company
Fidelity Bank Plc is a leading commercial bank in Nigeria with over 35 years of operation. We are a dynamic financial institution known for our innovative approach to banking, commitment to customer service, and strong focus on retail, SME, and corporate banking segments. With a robust network of branches across Nigeria and a growing digital presence, we are dedicated to providing cutting-edge financial solutions that empower individuals and businesses to achieve their full potential. At Fidelity Bank, we believe in nurturing talent, fostering a culture of excellence, and driving sustainable growth for our stakeholders and the communities we serve. Join our team and be part of an institution that is shaping the future of banking in Nigeria.
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Job Description
Are you an ambitious and results-driven sales professional with a proven track record in corporate client management and a keen eye for strategic growth? Fidelity Bank Plc is actively seeking an experienced Key Account Manager to join our dynamic Corporate Banking team in Lawanson, Surulere. This pivotal role involves managing and growing a portfolio of high-value corporate clients, identifying new business opportunities, and fostering long-term, mutually beneficial relationships that align with our strategic objectives and contribute significantly to the bank’s bottom line. As a Key Account Manager, you will be instrumental in driving revenue growth, enhancing client satisfaction, and deepening our market penetration within the corporate segment across various industries. You will be expected to develop and implement comprehensive account plans, meticulously understanding each client’s financial ecosystem, business goals, and operational challenges. You will work closely with various internal stakeholders, including product development, risk management, credit analysis, and operations teams, to deliver tailored financial solutions ranging from working capital facilities, trade finance, treasury services, to more complex structured finance arrangements, all designed to meet the evolving and sophisticated needs of our corporate clients. We are looking for a strategic thinker who can not only expertly manage and nurture existing anchor accounts but also proactively prospect and acquire new high-potential corporate clients, thereby expanding Fidelity Bank’s footprint and market share in a competitive landscape. This role demands a proactive approach to understanding macroeconomic trends, competitive landscapes, and client-specific industry challenges, allowing you to position Fidelity Bank as the preferred and trusted financial partner. Your ability to articulate value propositions, negotiate complex deals, present compelling and persuasive proposals, and consistently close sales will be critical to your success. We believe in empowering our employees with continuous professional development, providing them with cutting-edge tools, resources, and unwavering support needed to excel and achieve their career aspirations. If you are passionate about building lasting client relationships, possess exceptional communication and negotiation skills, and are driven by the ambition to drive significant business impact within a leading financial institution, we strongly encourage you to apply. Join Fidelity Bank and contribute to our mission of providing innovative and exceptional banking services that foster economic growth and prosperity across Nigeria.
Key Responsibilities
- Develop and execute strategic account plans to achieve sales targets and expand market share within the assigned corporate client portfolio.
- Cultivate and maintain strong, long-lasting relationships with key decision-makers and stakeholders within client organizations.
- Identify and pursue new business opportunities through active prospecting, networking, and lead generation to acquire new corporate clients.
- Conduct comprehensive financial needs assessments for clients and recommend suitable banking products and services, including credit facilities, trade finance, treasury solutions, and digital banking platforms.
- Prepare and present compelling proposals, negotiate terms, and close sales in alignment with the bank's policies and risk appetite.
- Monitor market trends, competitor activities, and industry developments to identify emerging opportunities and threats.
- Collaborate effectively with internal departments (e.g., Credit, Risk, Operations, Product Development) to ensure seamless service delivery and client satisfaction.
- Ensure compliance with all regulatory requirements and internal banking policies.
- Prepare regular sales forecasts, activity reports, and performance analyses for management review.
- Act as the primary point of contact for all client inquiries and resolve issues promptly and efficiently.
Required Skills
- Minimum of 5 years of proven experience in corporate sales, key account management, or relationship management within the banking or financial services sector.
- Demonstrated track record of achieving and exceeding sales targets and growing client portfolios.
- Exceptional negotiation, persuasion, and presentation skills.
- Strong financial acumen and understanding of corporate banking products and services.
- Excellent verbal and written communication abilities.
- Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
- Strategic thinking with a proactive approach to problem-solving.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications
- Master's degree in Business Administration (MBA) or a related field.
- Relevant professional certifications in banking, sales, or finance (e.g., CIBN, CIS).
- Experience with large corporate or multinational clients.
- Deep understanding of the Nigerian corporate banking market and regulatory landscape.
Perks & Benefits
- Competitive base salary and performance-based bonuses.
- Comprehensive health and wellness benefits package.
- Car allowance or company vehicle.
- Opportunities for continuous professional development and career advancement.
- Generous leave policies and work-life balance initiatives.
- Employee recognition programs and a supportive work environment.
- Pension scheme and other long-term financial benefits.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the link below. Please ensure your resume highlights your relevant experience in corporate sales and key account management, demonstrating how your skills and achievements align with the requirements of this role. We thank all applicants for their interest, but only shortlisted candidates will be contacted for an interview.
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