About Company
Pam Golding Properties is a leading independent real estate group in Southern Africa, renowned for its expertise in the property market. With a legacy spanning over four decades, we are committed to providing exceptional service and insightful guidance to our clients, whether they are buying, selling, or renting properties. Our Ermelo office upholds this tradition, serving the local community with professionalism, integrity, and a deep understanding of the unique real estate landscape of Mpumalanga. We pride ourselves on our vibrant company culture, fostering a supportive and dynamic environment where every team member is valued and encouraged to grow. Join our close-knit team in Ermelo and become a part of a brand synonymous with quality and trust in the property sector.
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Job Description
Are you a highly organised, professional, and client-focused individual looking for an integral role within a thriving real estate office? Pam Golding Properties Ermelo is seeking a dedicated Reception Clerk to also provide comprehensive administrative support. This pivotal role is the first point of contact for our valued clients and business partners, requiring a warm, welcoming demeanour and impeccable communication skills. Beyond the reception desk, you will play a crucial part in the smooth operation of our office, handling diverse administrative tasks that contribute directly to our team’s success and our clients’ satisfaction. We are looking for someone who thrives in a fast-paced environment, possesses a keen eye for detail, and is eager to contribute to a positive and efficient workplace. This is more than just an administrative job; it’s an opportunity to be the face and backbone of a prestigious real estate brand in Ermelo, ensuring every interaction and every process reflects the high standards of Pam Golding Properties.
Key Responsibilities
- Manage the front desk, including greeting visitors, answering and directing phone calls, and handling general inquiries with professionalism and courtesy.
- Maintain an organised and presentable reception area, ensuring a positive first impression for all visitors.
- Handle incoming and outgoing mail, deliveries, and courier services efficiently.
- Schedule and confirm appointments for real estate agents and management, managing calendars effectively.
- Assist with data entry, filing, scanning, and maintaining accurate client and property databases.
- Prepare and format various documents, presentations, and reports using Microsoft Office Suite.
- Provide administrative support to the sales and rentals teams, including preparing marketing materials and property listings.
- Manage office supplies inventory, placing orders, and ensuring supplies are well-stocked.
- Coordinate meetings, including room setup, catering arrangements, and minute-taking when required.
- Assist with basic accounting tasks, such as processing invoices and managing petty cash.
- Maintain strict confidentiality of all company and client information.
- Liaise with external vendors and service providers as needed.
Required Skills
- Proven experience (minimum 1.5 years) in a reception or administrative role, preferably within a professional office environment.
- Exceptional verbal and written communication skills in English, with a professional phone manner.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong organisational and time management skills with the ability to multitask and prioritise effectively.
- High level of attention to detail and accuracy.
- Professional appearance and a positive, proactive attitude.
- Ability to work independently and as part of a team.
Preferred Qualifications
- A relevant secretarial or administrative qualification/certificate.
- Previous experience in the real estate industry or a similar client-facing professional services environment.
- Knowledge of local Ermelo area and community.
- Proficiency in an additional South African language.
Perks & Benefits
- Competitive salary package.
- Opportunities for professional development and growth within a leading real estate brand.
- Supportive and collaborative team environment.
- Modern and well-equipped office space.
- Access to industry-leading training and resources.
- Contribution to Provident Fund.
How to Apply
If you are enthusiastic about joining a dynamic team and meet the qualifications for this role, we encourage you to apply. Please click on the application link below to submit your detailed CV and a cover letter outlining your experience and why you are the ideal candidate for Pam Golding Properties Ermelo.
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