About Company
Gakenke Guest House is a cherished hospitality establishment nestled in the heart of Gakenke, Northern Province, Rwanda. We pride ourselves on offering comfortable accommodations, exceptional dining, and comprehensive event services to both local and international guests. Our commitment extends to creating memorable experiences, whether for a quiet stay, a lively celebration, or a professional gathering. We believe in fostering a warm, welcoming environment for our guests and a supportive, growth-oriented culture for our team members. Joining Gakenke Guest House means becoming part of a community dedicated to excellence and heartfelt service in the beautiful Rwandan landscape. We are a cornerstone of local hospitality, providing quality experiences that reflect the warmth and beauty of our region.
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Job Description
Are you an enthusiastic and detail-oriented individual looking to gain valuable experience in the vibrant world of hospitality and events? Gakenke Guest House is seeking a dynamic Event Assistant with a focus on catering service to join our temporary team. This is an exciting opportunity to play a crucial role in delivering exceptional culinary experiences for various events held at our esteemed establishment. As an Event Assistant, you will be instrumental in the smooth execution of our catering operations, from initial setup to guest service and final cleanup. You will work closely with our experienced events and culinary teams, learning the intricacies of event management and guest satisfaction in a hands-on environment. This temporary position offers a fantastic chance to develop practical skills, build your professional network, and contribute to creating unforgettable moments for our guests. We are looking for someone with a proactive attitude, strong teamwork spirit, and a genuine passion for delivering high-quality service in a fast-paced environment. If you are eager to dive into a hands-on role where every day brings new challenges and opportunities to shine, we encourage you to apply. This role is perfect for individuals looking for short-term engagement, perhaps students on holiday, or those seeking to add practical experience to their resume in a supportive and active setting. You will be at the forefront of guest interaction, ensuring every event, big or small, runs flawlessly from a catering perspective.
Key Responsibilities
- Assist in the setup and breakdown of event spaces, including arranging tables, chairs, decorations, and catering stations.
- Support the catering team with food preparation, plating, and presentation as directed by the head chef or catering manager.
- Serve food and beverages to guests in a professional and courteous manner during events, adhering to service standards.
- Ensure timely replenishment of food and drink stations, maintaining presentation standards and cleanliness throughout the event.
- Interact positively with guests, addressing inquiries and ensuring their satisfaction with the catering service.
- Assist with inventory management of catering supplies and equipment before and after events, reporting any discrepancies.
- Maintain high standards of cleanliness and hygiene in all catering areas and event spaces, including washing dishes and sanitizing surfaces.
- Transport equipment, food, and beverages to and from event locations within the premises safely and efficiently.
- Collaborate effectively with kitchen, events, and other operational teams to ensure seamless service delivery.
- Adhere to all health, safety, and hygiene regulations and company policies.
- Support special requests from guests or event organizers as needed to ensure a memorable experience.
Required Skills
- Excellent customer service and interpersonal skills with a friendly demeanor.
- Ability to work efficiently and calmly in a fast-paced, dynamic event environment.
- Strong teamwork and effective communication abilities, able to take direction and collaborate.
- Physical stamina and ability to lift and carry moderate weights (up to 25 lbs) and stand for extended periods.
- Reliability, punctuality, and a strong, proactive work ethic.
- Basic understanding of food safety and hygiene practices.
- Fluency in Kinyarwanda and a working knowledge of English.
Preferred Qualifications
- Previous experience (at least 3 months) in a hospitality, catering, or event setting.
- High school diploma or equivalent.
- Basic knowledge of different service styles (e.g., buffet, plated service).
- Ability to follow instructions meticulously and pay close attention to detail.
- Enthusiasm for learning and growing within the hospitality industry.
Perks & Benefits
- Opportunity to gain invaluable practical experience in the thriving hospitality and events industry.
- Complimentary meals provided during shifts.
- Work in a supportive, friendly, and collaborative team environment.
- Flexible scheduling options for temporary assignments.
- Networking opportunities within the local hospitality sector.
- Develop valuable customer service, event coordination, and operational skills.
- Exposure to diverse events and guest interactions.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your application includes your resume and a brief cover letter outlining your relevant experience and why you are interested in this temporary role.
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