About Company
Anchor is England’s largest not-for-profit provider of housing and care for older people. For over 50 years, we have been committed to making a positive difference to people’s lives, delivering exceptional, person-centred care across the country. Our vision is to create vibrant, supportive communities where every individual feels valued, respected, and empowered. At Anchor, we believe in promoting independence, enhancing well-being, and providing environments where residents can thrive. We invest in our people, offering opportunities for professional growth, comprehensive training, and a supportive work environment where your dedication truly makes a difference. Join us in our mission to provide the best possible care and living experiences for older people, fostering a culture of excellence and compassion.
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Job Description
As the Care Home Manager at Millview in Eccles, Salford, you will be the heart of our vibrant community, leading a dedicated team to deliver outstanding residential care services. This pivotal role encompasses the overall operational management of the care home, ensuring the highest standards of care, resident well-being, and regulatory compliance are consistently met. You will be responsible for fostering a warm, person-centred environment where residents feel safe, respected, and engaged, and where their individual needs and preferences are at the forefront of every decision.
This isn’t just a management position; it’s an opportunity to shape lives, inspire a team, and champion excellence in elder care. You will oversee all aspects of the home, from clinical governance and financial management to staff development and resident engagement, working tirelessly to uphold Anchor’s reputation for quality. Your leadership will be instrumental in creating a positive and inclusive culture, promoting continuous improvement, and ensuring that Millview remains a place where residents thrive and staff feel proud to work. We are looking for an inspiring leader with a genuine passion for care, a strategic mind, and the ability to navigate the complexities of a regulated care environment with compassion and professionalism. Your day-to-day will be dynamic, challenging, and incredibly rewarding, as you drive forward our commitment to delivering exceptional care for older people in Salford.
Your commitment to quality will extend to meticulous record-keeping, ensuring all care plans are up-to-date, comprehensive, and reflective of residents’ evolving needs. You will actively engage with residents and their families, fostering open communication and building strong relationships based on trust and mutual respect. Moreover, you will be a visible and accessible leader, championing our values and acting as a role model for best practice in all interactions. The successful candidate will also be responsible for maintaining strong relationships with external stakeholders, including local authorities, healthcare professionals, and the CQC, ensuring the home operates within all regulatory frameworks and consistently strives for ‘Good’ or ‘Outstanding’ ratings. You will empower your team through ongoing training, mentorship, and performance management, cultivating an environment of continuous learning and professional growth. This role demands a proactive approach to problem-solving, a keen eye for detail, and an unwavering dedication to enhancing the quality of life for all residents at Millview.
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Key Responsibilities
- Provide inspiring leadership and effective management to the care home team.
- Ensure the delivery of high-quality, person-centred care in line with Anchor's values and CQC regulations.
- Oversee all operational aspects of the care home, including staffing, budgets, and resource allocation.
- Maintain regulatory compliance and work towards achieving 'Outstanding' CQC ratings.
- Develop and implement robust care plans, ensuring they meet the individual needs of residents.
- Manage the recruitment, training, supervision, and appraisal of staff, fostering a positive work culture.
- Build strong relationships with residents, families, and external stakeholders.
- Manage health and safety procedures and ensure risk assessments are regularly updated.
- Handle complaints and concerns efficiently and effectively, maintaining high levels of satisfaction.
- Drive continuous improvement initiatives and embed best practice throughout the home.
Required Skills
- Proven experience in a managerial role within a care home or similar setting (minimum 3 years).
- NVQ Level 4 or 5 in Health and Social Care, or equivalent management qualification.
- In-depth knowledge of CQC standards and regulations, with a track record of achieving good outcomes.
- Excellent leadership, communication, and interpersonal skills.
- Strong understanding of budget management and financial control within a care environment.
- Ability to develop and motivate a diverse team.
- Compassionate, resilient, and dedicated to providing exceptional elder care.
- Proficient in IT systems relevant to care management (e.g., care planning software).
Preferred Qualifications
- Registered Nurse (RGN/RMN) qualification with an active NMC PIN.
- Experience with quality improvement methodologies.
- Formal qualification in business management or healthcare administration.
- Demonstrable experience in achieving 'Good' or 'Outstanding' CQC inspection ratings.
Perks & Benefits
- Competitive salary and pension scheme.
- Generous annual leave allowance.
- Comprehensive induction and ongoing professional development opportunities.
- Access to a range of employee benefits, including health and wellbeing programmes.
- Life assurance and retail discounts.
- A supportive and collaborative work environment within a leading not-for-profit organisation.
How to Apply
To apply for this rewarding position, please click on the application link below. You will be redirected to the Anchor careers portal where you can search for the Care Home Manager role and submit your detailed application, including your CV and a cover letter outlining your suitability for the role.
