About Company
Harcourts Ballito stands as a beacon of excellence in the KwaZulu-Natal real estate market. As part of the global Harcourts network, we bring a world-class standard of service, innovative technology, and a deep understanding of local market dynamics to our clients. Our mission is to create exceptional real estate experiences, whether it’s finding the perfect home, securing a lucrative investment, or effectively marketing properties. We pride ourselves on a culture of integrity, professionalism, and community engagement. Our team is passionate about the Ballito lifestyle and is dedicated to helping individuals and families achieve their property dreams in this vibrant coastal region. We believe in fostering a supportive and dynamic work environment where every team member contributes significantly to our collective success and client satisfaction. Join a team where your efforts are valued, and your growth is encouraged, as we continue to build lasting relationships and shape the future of real estate in Ballito.
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Job Description
We are seeking a highly organised, meticulous, and proactive Office Clerk & Data Capture Specialist to join our thriving team at Harcourts Ballito. This pivotal role is essential for maintaining the operational efficiency and data integrity of our busy real estate office. You will be responsible for a wide range of administrative tasks, with a primary focus on accurate and timely data entry into our property management systems, CRM, and various databases. Your keen eye for detail will ensure that all client, property, and transaction information is captured precisely, providing our agents and management with reliable data to make informed decisions. Beyond data capture, you will contribute significantly to the smooth running of daily office operations, including managing incoming communications, organising documents, and supporting the team with various administrative duties. This position is ideal for someone who thrives in a fast-paced environment, possesses strong organisational skills, excellent communication abilities, and is dedicated to contributing to a high-performing real estate agency. You will be a key player in ensuring that our administrative backbone is robust and effective, directly impacting our ability to serve clients with unparalleled efficiency and professionalism while upholding our brand’s reputation for quality service.
Key Responsibilities
- Accurately capture and maintain client, property, and transaction data into company databases and CRM systems.
- Perform regular data verification and quality checks to ensure accuracy, consistency, and completeness of information.
- Manage and organise both physical and electronic filing systems, ensuring easy retrieval of documents and adherence to record-keeping policies.
- Assist with preparing and processing various real estate documents, contracts, reports, and marketing materials.
- Handle incoming calls, emails, and general enquiries with professionalism and redirect them to the appropriate department or agent.
- Provide comprehensive administrative support to real estate agents and management, including scheduling appointments, preparing presentations, and managing correspondence.
- Maintain office supplies inventory, place orders when needed, and ensure efficient resource management.
- Ensure the office environment remains tidy, organised, and welcoming for clients and staff alike.
- Assist with basic accounting support tasks, such as invoice processing, expense tracking, and petty cash management.
- Comply with all company policies, procedures, and data protection regulations (POPIA) to ensure confidentiality and security of information.
Required Skills
- Proven experience (1-2 years) in data entry or administrative roles.
- Exceptional attention to detail and accuracy in data handling and verification.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) at an intermediate level.
- Strong organisational and time management skills, with the ability to prioritise tasks effectively.
- Excellent written and verbal communication skills in English.
- Ability to work independently with minimal supervision and collaboratively as part of a dynamic team.
- High level of integrity, discretion, and professionalism when handling sensitive information.
- Basic understanding of office procedures, equipment (e.g., printers, scanners), and administrative best practices.
Preferred Qualifications
- Previous experience within the real estate industry or a property-related field.
- Familiarity with CRM software (e.g., Salesforce, Zoho CRM) or property management systems.
- A certificate or diploma in Office Administration, Business Management, or a related field.
- Ability to speak isiZulu is an added advantage for communicating with diverse clientele.
Perks & Benefits
- Competitive monthly salary commensurate with experience and skills.
- Opportunity for professional growth and development within a globally recognised real estate brand.
- Supportive, collaborative, and friendly team environment.
- Prime office location in the vibrant Ballito Junction Regional Mall, offering convenience and amenities.
- Contribution to a dynamic and respected industry leader in the Ballito market.
- Access to modern office facilities and technology.
- Employee recognition programs and team-building events.
How to Apply
If you are a detail-oriented individual with a passion for organisation, a commitment to accuracy, and a desire to contribute to a leading real estate firm, we encourage you to apply. Please click on the application link below to submit your comprehensive CV and a concise cover letter outlining your suitability for this role and your relevant experience. We look forward to reviewing your application.
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