About Company
Knysna Property Services is a well-established and reputable real estate agency deeply rooted in the vibrant community of Knysna, Western Cape. For years, we have been dedicated to connecting individuals and families with their dream homes and investment opportunities in this picturesque Garden Route town. Our mission is to provide unparalleled service, expert advice, and a personalised approach to every client, whether they are buying, selling, or renting. We pride ourselves on our local market knowledge, integrity, and commitment to fostering lasting relationships built on trust and transparency. As a small, dynamic team, we offer a supportive and collaborative work environment where every member plays a crucial role in our collective success and contributes directly to our clients’ satisfaction.
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Job Description
Are you a highly organised, proactive, and versatile professional looking to make a significant impact in a thriving local business? Knysna Property Services is seeking an exceptional Personal Assistant with strong small business support capabilities to join our dedicated team. This pivotal role is designed for someone who can seamlessly manage a diverse range of administrative, operational, and client-facing tasks, ensuring the smooth and efficient running of our office. You will be the backbone of our operational efficiency, providing comprehensive support to our management, sales agents, and valued clients. Your ability to anticipate needs, manage priorities, and maintain a meticulous attention to detail will be key to your success. We are looking for an individual who embodies discretion, professionalism, and a genuine passion for contributing to the growth and success of a respected local enterprise. This is more than just an administrative role; it’s an opportunity to become an integral part of our team, contribute to our strategic goals, and truly make a difference in our daily operations and client experience.
Key Responsibilities
- Provide high-level administrative support to management and sales agents, including calendar management, travel arrangements, and expense reporting.
- Manage incoming and outgoing communications, including phone calls, emails, and postal correspondence, ensuring timely and professional responses.
- Organise and maintain physical and digital filing systems, ensuring all documentation is accurate, up-to-date, and easily retrievable.
- Prepare and format various documents, reports, presentations, and correspondence with precision and attention to detail.
- Assist with client relationship management, including scheduling appointments, preparing meeting materials, and ensuring a welcoming office environment.
- Coordinate and prepare for meetings, including booking venues, arranging refreshments, and taking accurate minutes.
- Handle office supplies inventory, procurement, and maintenance coordination to ensure a well-equipped and functional workspace.
- Assist with basic marketing activities, such as preparing property listings, updating social media content, and coordinating advertising efforts.
- Process invoices, track expenses, and assist with basic bookkeeping tasks under supervision.
- Undertake special projects and research assignments as required, contributing to the strategic objectives of the business.
- Maintain strict confidentiality regarding all company and client information.
Required Skills
- Minimum 3 years of experience as a Personal Assistant or in a similar administrative support role.
- Exceptional organisational and time management skills with the ability to multitask and prioritise effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general office software.
- Strong written and verbal communication skills in English, with excellent grammar and spelling.
- Demonstrated ability to work independently and as part of a small, collaborative team.
- High level of professionalism, discretion, and integrity.
- Proactive approach to problem-solving and anticipation of needs.
- Attention to detail and a commitment to accuracy.
- Valid driver's license and reliable transportation.
Preferred Qualifications
- Previous experience in the real estate or property management industry.
- Familiarity with CRM software or property management systems.
- Basic knowledge of marketing principles and social media management.
- Relevant post-matric qualification in administration, business, or secretarial studies.
Perks & Benefits
- Opportunity to work in a supportive and friendly team environment.
- Direct impact on the success and growth of a respected local business.
- Exposure to diverse aspects of the real estate industry.
- Opportunities for professional development and continuous learning.
- Contribution to the vibrant Knysna community.
- Competitive salary package commensurate with experience.
How to Apply
If you are a motivated and detail-oriented individual eager to contribute to a dynamic team in Knysna, we encourage you to apply! Please click on the application link below to submit your comprehensive CV along with a cover letter detailing your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application.
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