About Company
Le Méridien Ogeyi Place, a proud member of Marriott Bonvoy, stands as a beacon of luxury and refined elegance in the heart of Port Harcourt, Rivers State. As part of Marriott International, a globally recognized leader in hospitality, we are committed to delivering exceptional experiences to our guests, blending local charm with world-class service. Our hotel is renowned for its sophisticated ambiance, exquisite dining options, and dedication to showcasing the vibrant culture and unique appeal of the ‘Garden City’. We believe in fostering an environment where talent thrives, and passion for hospitality translates into memorable moments for every guest. Joining Le Méridien Ogeyi Place means becoming part of a diverse and dynamic team that is passionate about discovery, excellence, and creating lasting connections.
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Job Description
Are you a storyteller at heart, deeply passionate about the rich history, vibrant culture, and hidden gems of Port Harcourt? Le Méridien Ogeyi Place is seeking an enthusiastic and knowledgeable Local Tour Guide to join our esteemed team. This is a unique opportunity to be the face of Port Harcourt, guiding our diverse guests – from international travelers to local explorers – through unforgettable journeys across the city.
As a Local Tour Guide, you will not just point out landmarks; you will weave narratives, share personal anecdotes, and bring the spirit of Port Harcourt to life. Your role is pivotal in helping our guests discover the authentic charm of the Niger Delta’s largest city. You will lead tours to iconic locations such as the Isaac Boro Park, the Port Harcourt Tourist Beach, the bustling local markets like Mile One or Rumuomasi, and historical sites that tell the story of this dynamic region. You will educate guests on the significance of the oil industry, local traditions, culinary delights, and the everyday life of its people.
We are looking for someone who embodies the warmth and hospitality Nigeria is known for, possessing an intimate understanding of Port Harcourt’s geography, history, cultural nuances, and contemporary pulse. You should be adept at creating engaging itineraries, managing group dynamics, and ensuring the safety and enjoyment of all participants. This role demands excellent communication skills, a resourceful mindset, and the ability to adapt to varying guest interests and logistical challenges. If you are ready to share your love for Port Harcourt with the world and create truly immersive experiences, we invite you to apply.
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Key Responsibilities
- Develop and deliver engaging, informative, and entertaining tours of Port Harcourt's key attractions and hidden gems.
- Share comprehensive knowledge of the city's history, culture, geography, economy, and local customs.
- Customise tour experiences to cater to the diverse interests and preferences of individual guests and groups.
- Ensure the safety and well-being of all tour participants throughout the duration of the tour.
- Manage tour logistics, including transportation arrangements, timing, and adherence to itineraries.
- Handle guest inquiries, provide recommendations for dining, shopping, and other activities, and resolve minor issues promptly and professionally.
- Maintain a professional and friendly demeanour, consistently representing Le Méridien Ogeyi Place with excellence.
- Stay updated on local events, new attractions, and ongoing developments in Port Harcourt to enrich tour content.
- Adhere to all company policies, safety regulations, and ethical guidelines for tourism operations.
Required Skills
- Extensive knowledge of Port Harcourt's history, culture, and attractions.
- Exceptional communication and storytelling abilities in English.
- Strong interpersonal skills with the ability to connect with diverse groups.
- Excellent organisational and time management skills.
- Problem-solving capabilities and ability to think on your feet.
- Valid driver's license with a clean driving record.
- Basic first aid and CPR certification (or willingness to obtain).
Preferred Qualifications
- Proficiency in additional local languages (e.g., Ikwerre, Kalabari, Ijaw) or international languages (e.g., French, German).
- Prior experience as a tour guide or in a customer service role within the hospitality industry.
- Certification in tourism or hospitality management.
- A genuine passion for showcasing local culture and heritage.
Perks & Benefits
- Competitive salary package and performance incentives.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career advancement within Marriott International.
- Employee discounts on Marriott Bonvoy hotel stays and services worldwide.
- Vibrant and supportive work environment.
- Meals on duty and transportation allowances.
- Direct engagement with international guests and diverse cultures.
How to Apply
If you are a passionate local expert ready to create unforgettable experiences for our guests, we encourage you to apply. Please click on the application link below to submit your resume and a cover letter detailing your experience and why you are the ideal candidate to showcase the beauty of Port Harcourt. We look forward to discovering your unique story!
