About Company
New World Guest House is a cherished local establishment nestled in the vibrant community of Ajegunle, Apapa. We are dedicated to providing our guests with a comfortable, welcoming, and memorable experience, whether they are visiting for business or leisure. Our commitment extends to creating a positive and supportive work environment for our team members, recognizing their crucial role in our success. We pride ourselves on our warm hospitality, excellent service, and a diverse menu that caters to local tastes and preferences, making us a popular choice in the area. Join our family and help us continue to deliver exceptional service with a personal touch.
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Job Description
Are you a passionate, energetic, and customer-focused individual with a genuine love for hospitality? New World Guest House, a beloved fixture in the Ajegunle, Apapa community, is actively seeking an enthusiastic Waiter to enhance our restaurant service team. This is an incredible opportunity for someone who excels in a dynamic environment, enjoys connecting with people, and is dedicated to creating an outstanding dining experience for every guest.
As a Waiter, you will be the friendly face of our establishment, playing a pivotal role in shaping our guests’ impressions. Your responsibilities will span from warmly greeting arriving patrons, guiding them through our exciting menu, accurately taking food and beverage orders, to serving delicious meals with efficiency and a cheerful disposition. We are looking for individuals who not only perform their duties with precision but also bring a vibrant personality to the dining area, ensuring a pleasant and memorable visit for everyone. You will be instrumental in maintaining our high standards of service, cleanliness, and guest satisfaction.
We understand the importance of comfort and convenience for our valued team members. Therefore, we are delighted to offer **on-site accommodation (a room provided)** to the successful candidate for this position. This significant benefit is designed to alleviate the common challenges of urban living, such as commuting and housing searches, allowing you to focus your energy on delivering top-notch service and thriving within our supportive team. If you are ready to bring your excellent customer service skills to a place where your contributions are genuinely valued, and your well-being is prioritized, New World Guest House is the perfect place for you to grow your career.
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Key Responsibilities
- Warmly greet and welcome guests upon their arrival at the restaurant.
- Present menus, explain daily specials, and offer recommendations to enhance the dining experience.
- Accurately take food and beverage orders from guests, ensuring all special requests or dietary restrictions are noted.
- Serve food and beverages promptly and professionally, adhering to established service standards.
- Monitor dining areas to anticipate guests' needs and respond to requests efficiently.
- Clear tables, reset them for the next guests, and assist with general restaurant cleanliness and organization.
- Process guest payments accurately using our point-of-sale system.
- Collaborate effectively with kitchen staff to ensure timely and accurate order delivery.
- Maintain a clean and organized work environment, including dining areas, service stations, and storage areas.
- Address guest concerns or complaints with courtesy and escalate to management when necessary.
- Adhere to all health and safety regulations, including proper food handling procedures.
Required Skills
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a friendly and positive attitude.
- Ability to work effectively in a fast-paced and high-pressure environment.
- Attention to detail and accuracy in order taking and service.
- Basic mathematical skills for handling payments and making change.
- Physical stamina to stand, walk, and carry trays for extended periods.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
Preferred Qualifications
- Previous experience (at least 1 year) in a restaurant or hospitality setting.
- Familiarity with local Nigerian cuisine and beverages.
- Ability to speak local languages (e.g., Yoruba, Igbo) in addition to English.
- Knowledge of point-of-sale (POS) systems.
Perks & Benefits
- Competitive monthly salary.
- On-site accommodation (room provided) for convenience and peace of mind.
- Complimentary meals during shifts.
- Opportunities for professional development and training.
- A supportive and friendly team environment.
- Career growth potential within the guest house.
How to Apply
Interested candidates are encouraged to submit their application by clicking the link below. Please ensure your resume highlights your relevant experience and commitment to excellent service.
