About Company
Dibba Hospital, a vital part of the Ministry of Health and Prevention (MOHAP) in the United Arab Emirates, is a leading public healthcare institution dedicated to serving the community of Dibba Al-Fujairah and its surrounding areas. We are committed to providing comprehensive, high-quality medical services, including emergency care, specialized treatments, and general healthcare, adhering to the highest international standards. Our mission is to promote health, prevent disease, and deliver patient-centered care with compassion and excellence. We pride ourselves on a collaborative environment, state-of-the-art facilities, and a dedicated team of healthcare professionals who are passionate about making a positive impact on public health.
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Job Description
As a Medical Records Officer at Dibba Hospital, a cornerstone of public healthcare in Dibba Al-Fujairah, you will play a pivotal role in ensuring the accurate, confidential, and efficient management of patient health information. Our hospital is deeply committed to providing exceptional medical services to our community, and your expertise will directly contribute to patient safety, quality of care, and the hospital’s operational efficiency. In this critical role, you will be responsible for the comprehensive lifecycle of patient medical records, from their initial creation and meticulous organization to efficient retrieval, diligent maintenance, and secure archiving. Your work ensures that medical professionals have immediate access to complete and accurate patient data, which is fundamental for informed clinical decision-making and seamless care delivery.
You will operate within a dynamic environment, utilizing both traditional paper-based systems and advanced Electronic Health Record (EHR) systems to uphold the highest standards of data integrity and confidentiality. This involves meticulous attention to detail in verifying patient demographics, accurately coding diagnoses and procedures according to international classification systems (e.g., ICD-10, CPT), and processing diverse requests for medical information. A strict adherence to patient privacy regulations, including local UAE healthcare laws and international best practices, is paramount in every task. Beyond direct patient support, your contribution extends to facilitating clinical research, supporting public health reporting initiatives, and ensuring the hospital’s unwavering compliance with national and international regulatory bodies.
The ideal candidate will possess a strong foundational understanding of medical terminology, comprehensive healthcare data management principles, and the intricate legal and ethical framework governing patient information. You will demonstrate exceptional organizational skills and a meticulous approach to detail, capable of identifying and resolving data discrepancies across various digital and physical platforms. Furthermore, your ability to communicate effectively and professionally with medical staff, administrative personnel, patients, and external entities regarding medical record processes will be essential. This role offers a unique opportunity to be an integral part of a compassionate and dedicated healthcare team, making a tangible difference in the well-being of the Dibba Al-Fujairah community through organized, accessible, and secure patient records. Join Dibba Hospital in our mission to deliver outstanding healthcare, where your contribution to information management is key to our success.
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Key Responsibilities
- Manage and maintain patient medical records, ensuring accuracy, completeness, and confidentiality.
- Organize and file medical documents, both physical and digital, in accordance with established procedures.
- Ensure timely and accurate entry of patient data into Electronic Health Record (EHR) systems.
- Retrieve medical records promptly upon request from authorized personnel, maintaining proper tracking.
- Adhere strictly to patient privacy regulations, including HIPAA (if applicable), local UAE healthcare laws, and hospital policies.
- Assist with the coding of diagnoses and procedures using standard classification systems (e.g., ICD-10, CPT) for billing and statistical purposes.
- Process requests for medical information from patients, legal entities, and insurance companies, ensuring all required authorizations are obtained.
- Conduct regular audits of medical records to identify and correct discrepancies or missing information.
- Participate in ongoing training and professional development to stay current with best practices in medical records management and healthcare regulations.
- Collaborate with healthcare professionals, administrative staff, and IT personnel to optimize record-keeping processes and system functionality.
Required Skills
- Proficiency in Electronic Health Record (EHR) systems and medical software.
- Strong understanding of medical terminology, anatomy, and physiology.
- Excellent organizational and time management skills.
- Meticulous attention to detail and accuracy.
- Knowledge of patient privacy laws and ethical guidelines (e.g., UAE healthcare regulations).
- Ability to handle confidential information with discretion and integrity.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills in English (Arabic is a plus).
Preferred Qualifications
- Bachelor's degree in Health Information Management, Healthcare Administration, or a related field.
- Certification in Health Information Management (e.g., RHIT, RHIA) or Medical Coding.
- Experience with specific EHR systems used in UAE hospitals.
- Familiarity with international coding standards (ICD-10-CM, CPT).
Perks & Benefits
- Competitive tax-free salary.
- Comprehensive medical insurance.
- Annual paid leave.
- Return air ticket to home country (as per company policy).
- Professional development opportunities and continuous learning.
- A supportive and collaborative work environment.
- Opportunity to contribute to public health in a dynamic community.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your CV is up-to-date and highlights your relevant experience and qualifications for this role. Only shortlisted candidates will be contacted for an interview. We look forward to reviewing your application and potentially welcoming you to the Dibba Hospital family.
