About Company
Mugg & Bean is a beloved South African brand renowned for its Generous in Every Way™ philosophy. We are a family-friendly restaurant chain offering a unique dining experience, serving up generous portions of delicious food, bottomless coffee, and a welcoming atmosphere. Our commitment to quality ingredients, exceptional service, and creating memorable moments for our guests has made us a household name. At Mugg & Bean, we believe in nurturing talent, fostering a supportive team environment, and providing opportunities for growth within the vibrant hospitality industry. Join our team in Bethlehem and become part of a brand that values passion, hard work, and a genuine love for great coffee and food.
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Job Description
Are you a highly motivated individual with a passion for coffee and a natural ability to learn quickly? Mugg & Bean Bethlehem is seeking a dynamic and enthusiastic Barista to join our bustling café service team. This is an excellent opportunity for someone who is eager to master the art of coffee making, thrive in a fast-paced environment, and deliver exceptional customer service with a smile. As a Barista, you will be the heart of our coffee experience, crafting a wide array of hot and cold beverages to perfection, ensuring every cup meets our high standards of quality and taste. You’ll be responsible for maintaining a clean and organised workspace, managing inventory, and contributing to the overall positive atmosphere of our restaurant. We value individuals who are proactive, attentive to detail, and possess excellent communication skills. If you’re a ‘quick learner’ with a desire to grow within the hospitality sector and embody the spirit of ‘Generous in Every Way™’, we encourage you to apply. Full training will be provided to the right candidate, making this an ideal role for someone looking to launch or advance their career in café service.
Key Responsibilities
- Prepare and serve a variety of coffee beverages (espresso, latte, cappuccino, etc.) according to Mugg & Bean's recipes and standards.
- Operate and maintain coffee machines, grinders, and other café equipment.
- Take customer orders accurately and efficiently, providing friendly and helpful service.
- Handle cash and card transactions, ensuring accuracy and proper till reconciliation.
- Maintain cleanliness and organisation of the coffee station, service area, and dining space.
- Monitor and replenish coffee beans, milk, syrups, and other supplies.
- Assist with food preparation and service as needed, supporting the broader café team.
- Ensure compliance with all health, safety, and hygiene regulations.
- Contribute to a positive team environment and uphold Mugg & Bean's customer service values.
- Be a 'quick learner' and adapt to new procedures, menu items, and operational changes rapidly.
Required Skills
- Excellent customer service and interpersonal skills.
- Strong attention to detail and ability to maintain high standards of quality.
- Ability to work effectively in a fast-paced environment.
- Enthusiastic and positive attitude.
- Basic numeracy and cash handling abilities.
- Ability to stand for extended periods and lift moderate weights.
- Eagerness and ability to learn new tasks and skills quickly.
- Reliable and punctual.
Preferred Qualifications
- Previous experience in a coffee shop or hospitality environment (even entry-level).
- Knowledge of various coffee types and brewing methods.
- High school diploma or equivalent.
- Food handler's permit (or willingness to obtain one).
Perks & Benefits
- Competitive hourly wage with opportunities for tips.
- Comprehensive training and skill development in coffee artistry.
- Opportunities for career advancement within a leading hospitality group.
- Friendly and supportive team environment.
- Employee meal discounts.
- Uniform provided.
- Work in a dynamic and vibrant atmosphere.
How to Apply
If you are a quick learner with a passion for coffee and customer service, and you’re ready to join the Mugg & Bean family in Bethlehem, we’d love to hear from you! Please click on the application link below to submit your application. We look forward to reviewing your profile.
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