About Company
Scotmid Co-operative is Scotland’s oldest independent co-operative, established in Edinburgh in 1859. With a rich history deeply rooted in local communities, we operate across retail, funeral, and property services, serving thousands of customers every day. Our core values revolve around community, fairness, and delivering exceptional service. We pride ourselves on being more than just a business; we’re a key part of the neighbourhoods we serve, committed to sustainability and giving back. Joining Scotmid means becoming part of a supportive team where your contribution makes a real difference, not just to our customers, but to the wider community. We are passionate about developing our colleagues and fostering a welcoming, inclusive work environment where everyone feels valued.
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Job Description
Are you a friendly, reliable, and customer-focused individual looking to join a community-oriented team? Scotmid Co-operative is seeking enthusiastic Part-Time Cashiers / Customer Assistants to join our vibrant stores across Edinburgh. In this essential role, you will be the face of Scotmid, providing an outstanding shopping experience to our valued customers. You’ll play a crucial part in the day-to-day operations of our stores, ensuring smooth transactions, maintaining a welcoming environment, and supporting your team. We are looking for individuals who take pride in their work, possess excellent communication skills, and are keen to contribute positively to their local community. If you thrive in a busy retail environment, enjoy interacting with people, and are eager to learn and grow, we encourage you to apply. This role offers flexible hours, comprehensive training, and the opportunity to build a rewarding career within a supportive co-operative. No two days are the same, and your ability to adapt, solve problems, and keep a smile on your face will be key to your success.
Key Responsibilities
- Efficiently process customer transactions using our POS (Point of Sale) system, handling cash, card payments, and other forms of tender accurately.
- Provide exceptional customer service, greeting customers warmly, assisting with product inquiries, and resolving minor issues with a positive attitude.
- Maintain a clean, tidy, and well-organised checkout area and store environment, ensuring shelves are stocked and products are neatly displayed.
- Assist with merchandising and stock rotation, ensuring products are fresh and available for purchase.
- Adhere strictly to all company policies and procedures, including age verification for restricted sales (e.g., alcohol, tobacco).
- Support your team in various store duties as required, contributing to a harmonious and productive work atmosphere.
- Handle customer returns and exchanges in line with company policy.
- Open and close tills, ensuring cash reconciliation is accurate.
- Promote Scotmid's loyalty programs and special offers to customers.
- Ensure compliance with health and safety regulations at all times.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Basic numeracy skills for handling cash and making change accurately.
- A positive, customer-focused attitude and a friendly demeanour.
- Reliability and punctuality.
- Ability to work effectively as part of a team.
- Flexibility to work various shifts, including evenings and weekends.
- Ability to stand for extended periods and perform light lifting.
Preferred Qualifications
- Previous experience in a retail, customer service, or cashier role.
- Familiarity with POS systems.
- Basic understanding of food hygiene and safety standards (if applicable to store type).
- Local knowledge of Edinburgh and the surrounding community.
Perks & Benefits
- Competitive hourly wage with opportunities for progression.
- Generous staff discount across Scotmid Co-operative stores.
- Pension scheme.
- Comprehensive training and development opportunities.
- Flexible working patterns to suit various lifestyles.
- Access to an Employee Assistance Programme.
- Opportunity to work within a supportive, community-focused organisation.
- Holiday pay.
- Life assurance.
How to Apply
If you are ready to embark on a rewarding career with a company that values its colleagues and communities, we invite you to apply! Please click on the application link below to submit your application. We look forward to reviewing your details.
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