About Company
Oep ve Koep is more than just a store; it’s a cherished Paternoster institution, a vibrant cultural hub, and a cornerstone of the local community. Blending the charm of a general dealer with the warmth of a local eatery and the spirit of a cultural gathering place, we offer a unique experience to both residents and visitors. We pride ourselves on celebrating local produce, artisanal crafts, and the rich heritage of the West Coast. Our team is passionate about providing exceptional service, fostering a welcoming atmosphere, and contributing to the authentic Paternoster experience. We believe in creating a space where people can connect, discover, and enjoy the simple pleasures of life.
Advertisement
Job Description
Are you an enthusiastic, highly organized, and proactive individual looking for a dynamic role in the heart of Paternoster? Oep ve Koep, a beloved local institution known for its unique blend of a general store, restaurant, and cultural hub, is seeking a dedicated General Assistant to join our vibrant and close-knit team. This multifaceted role offers a unique opportunity to contribute significantly to both our bustling shop operations and essential office administration, making you a cornerstone of our daily functionality.
As a General Assistant, you will be the friendly and welcoming face our customers first encounter, providing exceptional service in our unique general store. Your daily tasks will include assisting customers with their purchases, handling transactions with accuracy and efficiency, restocking shelves to ensure products are readily available and beautifully displayed, and maintaining the overall cleanliness and inviting atmosphere of the shop floor. We pride ourselves on offering a diverse range of local artisanal goods, fresh produce, and essential provisions, and your role will be key in showcasing these offerings.
Beyond the shop floor, you will play a crucial part in ensuring the smooth administrative functioning of our establishment. This involves a range of office duties such as managing incoming calls, assisting with basic bookkeeping and invoicing, organizing and filing important documents, managing inventory records, and providing support for various operational aspects that keep Oep ve Koep running efficiently. You may also assist with communications, responding to emails, and helping to coordinate with suppliers. We are looking for someone who thrives in a diverse environment, can manage multiple tasks with a positive attitude, demonstrates strong problem-solving skills, and is eager to become an integral part of our community-focused business. If you possess excellent verbal and written communication skills, a keen eye for detail, a proactive work ethic, and a genuine desire to make a tangible impact in a dynamic setting, we encourage you to apply and help us continue to provide memorable experiences for our patrons, whether they are visiting our shop, dining with us, or simply passing through our charming village.
Advertisement
Key Responsibilities
- Provide friendly and efficient customer service in the shop, assisting with queries and purchases.
- Operate cash register and handle transactions accurately, including cash, card, and mobile payments.
- Restock shelves, maintain product displays, and ensure the shop floor is clean and well-organized.
- Receive and process deliveries, verifying stock against invoices.
- Answer incoming calls and direct them appropriately.
- Perform basic administrative tasks such as data entry, filing, and record-keeping.
- Assist with inventory management, including stock counts and reconciliation.
- Support management with ad-hoc office tasks and operational coordination.
- Maintain a clean and tidy workspace, both in the shop and office areas.
- Communicate effectively with team members, suppliers, and customers.
Required Skills
- Proven experience in a customer service or retail environment.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in basic computer applications (e.g., MS Office Suite, email).
- Ability to handle cash and operate a point-of-sale (POS) system.
- Proactive and able to work independently as well as part of a team.
- Fluent in English and Afrikaans (advantageous due to local demographics).
Preferred Qualifications
- High school diploma or equivalent.
- Previous experience in a combined shop/office role.
- Basic bookkeeping knowledge or experience.
- Familiarity with inventory management systems.
- Knowledge of local Paternoster community and attractions.
Perks & Benefits
- Opportunity to work in a unique and vibrant community setting.
- Friendly and supportive team environment.
- Gain diverse experience in both retail and administration.
- Contribution to a well-loved local business.
- Staff discounts on selected store items.
How to Apply
Interested candidates are invited to apply by clicking on the application link below. Please ensure your CV is up-to-date and highlights relevant experience.
