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Experienced Shuttle Driver | Guest Relations Specialist

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🏢 Bloomestate Luxury Retreat📍 Swellendam, Western Cape💼 Full-Time💻 On-site🏭 Hospitality💰 ZAR 8,500 - ZAR 12,000 per month

About Company

Bloomestate Luxury Retreat is an award-winning boutique guesthouse nestled in the heart of Swellendam, Western Cape. We pride ourselves on offering an unparalleled luxury experience to our guests, combining modern comfort with the tranquility of nature. Our philosophy revolves around meticulous attention to detail, personalized service, and creating memorable stays. We are a small, dedicated team passionate about delivering exceptional hospitality and ensuring every guest interaction reflects the high standards Bloomestate is renowned for. Join us in providing an exclusive and serene escape for our discerning clientele.

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Job Description

We are seeking a professional, reliable, and friendly Shuttle Driver to join our esteemed team at Bloomestate Luxury Retreat. This pivotal role is far more than just driving; you will be the first and last impression for many of our guests, embodying the warmth and sophistication of our brand. As a Shuttle Driver, you will be responsible for providing safe, timely, and comfortable transportation services for our guests, primarily to and from local attractions, bus stations, or pre-arranged pick-up/drop-off points within Swellendam and the surrounding areas. Your duties will extend to assisting guests with their luggage, offering local insights and recommendations, and ensuring the impeccable presentation and maintenance of the vehicle. This role requires an individual with exceptional driving skills, an impeccable safety record, a strong sense of responsibility, and an innate ability to deliver outstanding customer service. If you are passionate about hospitality, possess excellent communication skills, and enjoy contributing to a luxury guest experience, we encourage you to apply.

Key Responsibilities

  • Safely and efficiently transport guests to and from designated locations, adhering to schedules and local traffic laws.
  • Maintain a high level of professionalism and courtesy, ensuring a pleasant and comfortable journey for all passengers.
  • Assist guests with luggage loading and unloading, demonstrating care and efficiency.
  • Keep the vehicle clean, fueled, and well-maintained, conducting daily pre-trip and post-trip inspections.
  • Report any vehicle malfunctions, maintenance needs, or incidents promptly to management.
  • Provide local information, recommendations, and answer guest queries about Swellendam attractions, dining, and activities.
  • Manage transportation schedules, ensuring punctuality and clear communication with guests and front desk staff.
  • Adhere to all company policies and safety regulations, including those related to vehicle operation and guest service.
  • Represent Bloomestate Luxury Retreat with pride and integrity in all interactions.

Required Skills

  • Valid South African Code 08 (B) Driver's License.
  • Professional Driving Permit (PrDP) for passenger transport.
  • Minimum of 2 years of professional driving experience, preferably in a hospitality or tourism setting.
  • Impeccable driving record with no major violations.
  • Excellent knowledge of Swellendam and surrounding Western Cape routes and attractions.
  • Strong customer service and interpersonal skills.
  • Ability to communicate fluently in English (verbal and written).
  • Punctual, reliable, and highly responsible.
  • Physical ability to assist with luggage and perform vehicle checks.

Preferred Qualifications

  • Previous experience as a driver in a luxury hotel, guesthouse, or chauffeur service.
  • Additional language proficiency (e.g., Afrikaans, Xhosa, German, French).
  • Basic vehicle maintenance knowledge.
  • First Aid certification.
  • Strong problem-solving abilities and a proactive attitude.

Perks & Benefits

  • Competitive salary package.
  • Opportunity to work in a beautiful and serene environment.
  • Staff meals provided during shifts.
  • Company uniform.
  • Ongoing training and development opportunities.
  • Paid annual leave.
  • A supportive and respectful team culture.

How to Apply

To apply for this exciting opportunity, please submit your comprehensive CV, a cover letter detailing your relevant experience and why you are the ideal candidate for Bloomestate Luxury Retreat, and copies of your driver’s license and PrDP via the provided application link below.

Apply Now

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