About Company
Community Regional Medical Center is the flagship hospital of Community Medical Centers, a not-for-profit healthcare system based in Fresno, California. As one of the largest and most comprehensive hospitals in the Central Valley, Community Regional plays a vital role in the region’s health. It is home to the only Level 1 Trauma Center between Sacramento and Los Angeles, providing critical care for the most severely injured patients across six counties. The hospital also houses the Leon S. Peters Burn Center, the largest burn unit in the region, and offers a wide array of advanced medical services including comprehensive cardiac care, neurosciences, and high-risk obstetrics. With a commitment to patient-centered care, cutting-edge technology, and medical education, Community Regional is a teaching hospital affiliated with UCSF Fresno, fostering the next generation of healthcare professionals. Our mission is to improve the health of our community, and we achieve this through dedicated service, innovative treatments, and a compassionate approach to healing. We believe in creating a supportive and collaborative environment where every team member contributes significantly to our patients’ well-being and the success of our organization. Joining Community Regional Medical Center means becoming part of a team that is deeply invested in making a profound difference in the lives of individuals and families throughout Central California.
Advertisement
Job Description
We are seeking a highly organized, compassionate, and detail-oriented Health Unit Coordinator (HUC) to join our dynamic healthcare team at Community Regional Medical Center in Downtown, Fresno. In this pivotal role, you will serve as the central communication point for a specific patient care unit, ensuring the smooth and efficient operation of daily activities. The Health Unit Coordinator is crucial in maintaining a calm, orderly, and effective environment, directly contributing to superior patient care and supporting our clinical staff. You will be responsible for a variety of administrative and clerical tasks, acting as the primary liaison between patients, families, nursing staff, physicians, and other hospital departments. Your ability to manage multiple priorities in a fast-paced environment, coupled with your strong interpersonal skills, will be essential. This role requires a professional who thrives on organization, possesses excellent verbal and written communication abilities, and is committed to upholding the highest standards of patient privacy and confidentiality. You will be instrumental in managing patient charts, scheduling procedures, coordinating admissions, transfers, and discharges, and ensuring all necessary supplies and equipment are readily available. This position offers an opportunity to work at the heart of our operations, where your contributions directly impact patient flow and the overall effectiveness of our care delivery. We are looking for someone who is proactive, resourceful, and dedicated to supporting a high-performing healthcare team.
Key Responsibilities
- Coordinate and manage patient admissions, transfers, and discharges, ensuring accurate and timely documentation.
- Maintain patient charts, including filing, updating, and ensuring all necessary forms are present.
- Serve as the primary communication hub for the unit, answering phones, directing calls, and relaying messages accurately.
- Order and maintain an adequate supply of unit forms, office supplies, and patient care equipment.
- Schedule diagnostic tests, procedures, and consultations as directed by nursing staff and physicians.
- Greet and assist patients, families, and visitors with inquiries and directions, providing excellent customer service.
- Collaborate with nursing staff, physicians, and other departments to facilitate patient flow and care coordination.
- Ensure the confidentiality and security of all patient information in compliance with HIPAA regulations.
- Assist with basic clerical duties such as scanning, faxing, photocopying, and data entry.
- Monitor and maintain the cleanliness and organization of the unit's administrative area.
Required Skills
- High School Diploma or GED equivalent.
- Minimum of 1 year of experience in a healthcare administrative or clerical role.
- Proficiency in medical terminology.
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities, with meticulous attention to detail.
- Ability to multitask and prioritize in a fast-paced, high-stress environment.
- Proficiency with computer systems, including Microsoft Office Suite (Word, Excel) and electronic health records (EHR) systems.
- Demonstrated ability to maintain confidentiality and adhere to HIPAA guidelines.
- Exceptional interpersonal skills and a patient-centered approach.
Preferred Qualifications
- Completion of a Health Unit Coordinator certification program or equivalent training.
- Experience with Epic EHR system.
- Associate’s degree in healthcare administration or a related field.
- Bilingual proficiency (e.g., Spanish).
Perks & Benefits
- Comprehensive Medical, Dental, and Vision Insurance.
- Paid Time Off (PTO) and Holiday Pay.
- 403(b) Retirement Plan with Company Match.
- Tuition Reimbursement and Continuing Education Opportunities.
- Life Insurance and Disability Coverage.
- Employee Wellness Programs.
- Employee Assistance Program (EAP).
- On-site Cafeteria and Employee Discounts.
- Opportunities for professional growth and career advancement within a leading healthcare system.
How to Apply
Interested candidates are encouraged to apply directly through our official career portal. Please click on the application link below to submit your resume and cover letter. Ensure your application highlights your experience in healthcare administration, your proficiency in medical terminology, and your commitment to patient care.
Advertisement
