About Company
Shoprite Holdings Ltd is Africa’s largest food retailer, committed to providing quality products, exceptional value, and an unparalleled shopping experience to communities across the continent. With a legacy spanning decades, we pride ourselves on our extensive network of stores, our dedication to local sourcing, and our continuous innovation in retail. In Pearly Beach, we aim to be the go-to destination for fresh, high-quality produce and seafood, fostering strong relationships within the community and supporting local economies. Join a company that not only leads the market but also invests in its people and the communities it serves.
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Job Description
Are you passionate about fresh seafood and connecting with people? Shoprite Holdings Ltd, a leading retail giant dedicated to bringing quality products to communities across South Africa, is seeking an enthusiastic and customer-focused Seafood Market Vendor to join our dynamic team in Pearly Beach, Western Cape. This unique ‘Hybrid’ role offers the best of both worlds: the vibrant, direct customer interaction of a traditional market stall combined with the strategic, digital elements of modern retail operations.
As our Seafood Market Vendor, you will be the face of our premium seafood offering in Pearly Beach. Your primary responsibility will be to create an inviting and well-stocked seafood display, engage customers with expert product knowledge, and drive sales of our fresh, ethically sourced seafood. You’ll guide customers through our diverse selection, from local catches to sustainably farmed options, offering cooking tips, preparation advice, and ensuring an exceptional shopping experience that builds lasting relationships. We are looking for someone who thrives on the energy of direct sales and has a genuine love for the ocean’s bounty.
Beyond the bustling market floor, this ‘Hybrid’ position embraces flexibility and modern retail management. You will dedicate time to remote tasks such as managing inventory levels digitally, placing and tracking special orders with our trusted suppliers using online platforms, and updating product information for both in-store signage and potential online pre-order systems. Furthermore, you’ll engage in customer relationship management through digital communication channels, respond to inquiries, and participate in virtual team meetings to discuss sales strategies, new product introductions, and market trends. This blend of on-site presence and remote operational support ensures you contribute to the seamless flow of our seafood department from catch to customer.
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We are committed to providing an environment where you can grow, learn, and excel. You’ll receive comprehensive training on our seafood range, sustainable practices, and advanced customer service techniques. If you possess an unwavering commitment to quality, a flair for sales, and are eager to embrace a role that balances hands-on engagement with digital savvy, then we invite you to apply. Join Shoprite and become an integral part of our mission to deliver the freshest seafood and an unparalleled shopping experience to the Pearly Beach community.
Key Responsibilities
- Set up, maintain, and dismantle attractive and hygienic seafood displays.
- Engage customers, provide expert product knowledge, and offer preparation suggestions.
- Process sales transactions accurately and efficiently.
- Handle and store seafood according to strict food safety and hygiene standards.
- Monitor inventory levels and ensure optimal stock rotation to minimize waste.
- Manage digital inventory records and coordinate special orders with suppliers remotely.
- Communicate with customers via phone or digital platforms for pre-orders and inquiries.
- Participate in virtual team meetings for sales planning and product updates.
- Maintain cleanliness and organization of the work area, both on-site and in remote administrative tasks.
- Adhere to all company policies, procedures, and safety regulations.
Required Skills
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Basic knowledge of seafood types, preparation, and storage (training provided for advanced knowledge)
- Sales aptitude and a proactive approach to engaging customers
- Ability to work independently and as part of a team
- Basic computer literacy for remote administrative tasks (email, spreadsheets, online platforms)
- Physical stamina to stand for extended periods, lift moderate weights, and handle seafood products
Preferred Qualifications
- Previous experience in retail, food service, or a market vendor role
- A passion for seafood and culinary arts
- Knowledge of local fishing seasons and sustainable practices
- Valid driver's license and reliable transportation
- Familiarity with the Pearly Beach community
Perks & Benefits
- Competitive salary and performance-based incentives
- Comprehensive training and professional development opportunities
- Staff discounts on a wide range of products
- Opportunities for career advancement within a leading retail group
- A dynamic and supportive work environment
- Medical aid and provident fund contributions
How to Apply
Interested candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your customer service experience and any relevant knowledge of the seafood industry. We look forward to reviewing your application!
