About Company
EOH is a leading provider of technology and related services in South Africa, with a growing presence across Africa and the Middle East. With a focus on digital transformation, consulting, technology operations, and business process outsourcing, EOH empowers organizations to achieve their strategic objectives through innovative solutions. We pride ourselves on fostering a culture of growth, learning, and collaboration, believing that our people are our greatest asset. At EOH, you’ll be part of a dynamic team dedicated to making a meaningful impact in the digital economy, driving progress not just for our clients but also for our communities. We are committed to ethical practices, sustainable growth, and developing talent that shapes the future of technology, creating an environment where innovation thrives and careers flourish. Join us in shaping tomorrow, today.
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Job Description
EOH is seeking an experienced and passionate Training & Development Specialist to join our human capital team in a hybrid capacity, based out of our Midrand office in Gauteng. This critical role is designed to enhance the capabilities and career trajectories of our diverse workforce through strategic learning initiatives. You will be instrumental in identifying training needs, designing engaging and effective learning programs, delivering impactful workshops, and evaluating the overall effectiveness of our training investments. This is a unique opportunity to shape the learning landscape within a leading technology services company, contributing directly to our employees’ professional growth and, consequently, our organizational success.
In this hybrid role, you will enjoy the flexibility of working from home for part of the week, balanced with the collaborative energy of our Midrand office for in-person workshops, team meetings, and strategic planning sessions. We believe this model fosters both individual productivity and collective synergy, allowing you to leverage the best of both worlds. The ideal candidate will possess a strong understanding of adult learning principles, a knack for innovative instructional design, and excellent facilitation skills. You will collaborate closely with various business units, subject matter experts, and leadership to ensure that our training programs are aligned with business objectives and address current and future skill requirements. Your work will directly support our commitment to continuous learning and talent development, helping EOH maintain its competitive edge in a rapidly evolving technological landscape. If you are a proactive, results-oriented professional with a passion for empowering others through knowledge, we invite you to contribute your expertise to our vibrant team. This role requires a blend of strategic thinking, hands-on execution, and a commitment to fostering a culture of lifelong learning.
Key Responsibilities
- Conduct thorough training needs assessments across various departments to identify skill gaps and development opportunities.
- Design, develop, and implement engaging and effective learning programs, materials, and resources using modern instructional design principles (e.g., e-learning modules, workshops, blended learning solutions).
- Facilitate dynamic training sessions, both in-person at our Midrand office and virtually, for diverse employee groups, ensuring high levels of participation and knowledge retention.
- Evaluate the effectiveness of training programs through feedback, assessments, and key performance indicators (KPIs), making data-driven recommendations for continuous improvement.
- Manage and administer the Learning Management System (LMS), ensuring content is up-to-date, accessible, and user-friendly.
- Collaborate with subject matter experts (SMEs) and leadership to ensure training content is accurate, relevant, and aligned with organizational goals and industry trends.
- Stay abreast of best practices in learning and development, incorporating innovative approaches and technologies into our training strategies.
- Provide coaching and support to employees and managers on professional development plans and learning pathways.
Required Skills
- Proven experience in training needs analysis, instructional design, and program development.
- Strong facilitation and presentation skills with the ability to engage diverse audiences.
- Proficiency in Learning Management Systems (LMS) administration and e-learning authoring tools.
- Excellent written and verbal communication skills in English.
- Strong project management and organizational abilities.
- Ability to work collaboratively in a team environment and independently when required.
- Demonstrated understanding of adult learning theories and methodologies.
- Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel).
Preferred Qualifications
- Bachelor's degree in Human Resources, Education, Organizational Development, or a related field.
- Relevant professional certifications (e.g., CPTD, ATD, or other instructional design certifications).
- Experience in the technology or IT services industry.
- Proficiency in additional South African official languages.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health and wellness programs.
- Generous paid time off and public holidays.
- Opportunities for continuous professional development and career growth.
- Access to a wide range of internal and external learning resources.
- Flexible hybrid work model promoting work-life balance.
- Employee assistance program for personal and professional support.
- Modern office environment with collaborative workspaces when on-site.
How to Apply
To apply for this exciting opportunity, please submit your detailed CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. Kindly click on the application link below to proceed with your submission.
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